Operations Supervisor

Cart.com•Dallas, TX

32d•Onsite

About The Position

The Operations Supervisor will be a key leader at Cart.com's Fulfillment Center. This role is responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. Potential assignments include replenishment, receiving, outbound, inventory, special projects, and returns. The ideal candidate must be able to work in a fast-paced environment, motivate a performance-driven team, and be customer service-oriented.

Requirements

3+ years of warehouse operations experience within one of the following: Inventory, Quality
1+ years of supervisory or lead experience in which you motivated, trained, and led your team to perform at extraordinary levels
Systems experience with WMS, OMS, Excel, and other Office applications
High School diploma or GED
Ability to work in a fast-paced environment
Ability to motivate a performance-driven team
Customer service driven
Ability to influence
High-level communication skills, both orally and written
Ability to multi-task and adapt to a changing environment
Problem-solving skills
Team-oriented with strong interpersonal skills
Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.)
Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)
Able to maintain attention and concentration for extended periods of time
Able to work overtime including extended schedules during peak seasons
Eligibility to work in the United States

Nice To Haves

Successfully utilized data to support decisions and drive success in responsible areas
Prior 3PL operations experience
Inventory and/or Quality experience

Responsibilities

Manage a team of associates
Manage time tracking, time off, and approve timecards for your team
Run metrics and reports to establish team performance and share updates with the broader operations team
Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost and best possible service levels
Drive efficiency in operations by continuously improving current processes and practices
Maintain a safe work environment
Hire and train distribution center team members on best practices and maintain policy and procedures as outlined
Work cross-functionally with other supervisors to achieve broader goals outside your main department