Operations Supervisor

MillerKnoll • Batavia, OH

19d

About The Position

The Operations Supervisor leads and coordinates the day-to-day activities of an assigned shift, allocating resources to meet or exceed safety, quality, customer service, and operational objectives. The role manages warehouse and inventory operations, supports employee development, monitors performance, and drives continuous improvement in the distribution process.

The supervisor is responsible for meeting annual productivity, accuracy, and timeline objectives; maintaining compliance and participating in audits; and ensuring employee safety, security, productivity, and satisfaction align with company objectives. Other duties may be assigned to achieve business objectives.

Requirements

• High school diploma or equivalent.
• At least 5 years of progressive, demonstrated leadership experience in operations management within a warehouse or distribution environment.
• Ability to lift up to 50 pounds consistently.
• Strong multitasking skills.
• Strong interpersonal and communication abilities.
• Proficiency in MS Excel and Word.

Nice To Haves

• Powered industrial vehicle experience.
• Mobile handheld device experience.

Responsibilities

• Identify operational issues affecting customer satisfaction and help develop organizational solutions.
• Manage inventory-related functions to meet operational metrics, including shipping time, order fill rate, inventory location, and shipping accuracy.
• Ensure annual productivity, accuracy, and timeline objectives are met.
• Develop and manage a strong team, including overseeing employee training, coaching, and evaluation.
• Ensure employee safety, security, productivity, and satisfaction align with company objectives.
• Manage warehouse inventory control programs and ensure inventory location and accuracy meet corporate requirements.
• Measure quality and pursue continuous improvement.
• Seek ways to improve the overall distribution process and identify best practices.
• Maintain compliance in areas of responsibility and participate in internal and external audits.
• Perform other duties as assigned to achieve business objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED