Operations Supervisor

Capstone Logistics, LLC•Ontario, CA
•$72,500 - $72,500•Onsite

About The Position

Capstone Logistics is seeking a driven Operations Supervisor for a warehouse and distribution operation in Ontario, California. This is a development opportunity intended to prepare the successful candidate to take responsibility for a site. The supervisor will represent Capstone with its partners, manage day-to-day activities with associates, and prioritize safety and productivity. The role may involve running part of the business or an entire shift. The Site Supervisor will train new hires and foster a team-centric environment. The position offers a salary of $72,500 per year, bonus potential, and benefits after 30 days. Capstone describes itself as a North American supply chain solutions partner with more than 500 operating locations, 14,500 associates, and 60,000 carriers, providing freight management, warehouse and distribution center support, last-mile delivery, and supply chain analytics and optimization.

Requirements

  • At least 2 years of supervisory or leadership experience in an industrial setting.
  • Proven experience providing high levels of customer service to internal and external customers.
  • Ability to train, coach, and mentor warehouse associates.
  • Excellent written and verbal interpersonal and communication skills.
  • Strong organization and prioritization skills.
  • Ability to perform multiple tasks simultaneously.
  • Ability to solve problems and make effective decisions in a fast-paced environment.
  • Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
  • Intermediate PC skills and knowledge of Excel, Word, Outlook, and PowerPoint.
  • Proven track record supervising warehouse employees, including hiring, training, and termination.
  • Excellent aptitude for estimating rates and performing mental addition and subtraction while multitasking.
  • Ability to stand for extended periods, safely operate material handling equipment as needed, work in a warehouse on concrete flooring and in varying temperatures, and lift up to 75 pounds.

Nice To Haves

  • Warehousing, logistics, supply chain, or third-party experience preferred.
  • A BS/BA degree or an associate degree with equivalent experience is a plus but not required.
  • College degree is a plus.
  • Intermediate computer experience, ideally with Microsoft products.

Responsibilities

  • Negotiate rates with common carrier representatives.
  • Run the site with safety and efficiency as priorities.
  • Write and balance daily bank deposits.
  • Create daily work logs and transmit them to corporate.
  • Audit daily labor and billing reports.
  • Ensure customer needs are met daily.
  • Document and resolve customer service or associate issues daily.
  • Ensure associates follow Capstone policies and work rules, including safety rules.
  • Hold weekly safety meetings and ensure associate participation.
  • Assist in managing the site and departmental budget.
  • Schedule associate shifts based on customer requirements.
  • Interview, hire, and train new associates.
  • Supervise timely and accurate data entry for all services performed.
  • Complete daily closeout, including cash balancing, data upload, and payroll record administration, according to Capstone policies and standard operating procedures.
  • Train new hires and provide a team-centric work environment.
  • Run portions of the business or potentially an entire shift.

Benefits

  • Quarterly and annual bonus incentives based on operational performance.
  • Benefits after 30 days, including major medical, dental, vision, life, short-term disability, and long-term disability coverage.
  • 401(k).
  • PTO.
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