Operations Supervisor

Keurig Dr Pepper•Knoxville, TN

9d•$80,000 - $100,000•Onsite

About The Position

The Operations Supervisor is aligned to the Coffee Operating Unit and leads approximately 25 manufacturing associates in a highly automated, TPM-based production environment. The supervisor fosters a culture of safety, quality, accountability, and continuous improvement, and partners cross-functionally to optimize production efficiency, reduce costs, and improve operational performance. The role suits a hands-on leader who coaches teams, solves problems, drives process improvements, and delivers results in a fast-paced manufacturing environment. The position is based at 3109 Plant Water Road, Knoxville, Tennessee, 37914. It is a full-time, salaried, exempt role scheduled for Nights 1, 5:00 p.m. to 5:30 a.m., Monday through Thursday. Flexibility to work overtime, weekends, and holidays as needed is required. The targeted annual compensation range is $80,000–$100,000, paid biweekly; compensation is competitive and commensurate with experience.

Requirements

At least 5 years of manufacturing experience or experience in a similar production environment.
At least 3 years of leadership experience supervising teams of 10 or more employees in a Lean manufacturing environment.
Experience with Microsoft Office and SAP or similar manufacturing systems.
Ability to spend significant time on the manufacturing floor, including standing and walking throughout the shift.
Flexibility to work overtime, weekends, and holidays as needed.

Nice To Haves

Strong leadership and people development skills.
Experience in Lean Manufacturing, TPM, Kaizen, Six Sigma, and continuous improvement methodologies.
Knowledge of 5S, autonomous maintenance, planned maintenance, visual management, and Kaizen event leadership.
Strong mechanical aptitude and troubleshooting abilities.
Excellent communication, organization, and problem-solving skills.
Experience conducting root cause analysis and implementing sustainable corrective actions.
Ability to manage multiple priorities in a fast-paced manufacturing environment.
Self-motivated, with high integrity and a collaborative, team-oriented mindset.

Responsibilities

Lead a team of approximately 25 operations associates through hiring, onboarding, coaching, performance management, development, and recognition.
Drive performance across safety, quality, delivery, cost, and productivity metrics.
Promote a culture focused on zero injuries through safety observations, audits, training, and regulatory compliance.
Ensure consistent product quality through right-first-time execution, layered process audits, and root cause corrective actions.
Partner with Maintenance, Quality, Materials, and Distribution teams to maximize equipment uptime through TPM and preventive maintenance practices.
Lead continuous improvement initiatives to increase efficiency, reduce waste, improve material flow, and lower operating costs.
Support a mini-Business Unit (mBU) structure and Highly Effective Team model within a TPM environment.
Facilitate operational meetings, including production planning, TPM, site leadership, and employee communications.
Use structured problem-solving techniques and data-driven decision making to improve operational performance.
Carry out leadership responsibilities in accordance with company policies, TPM principles, and applicable regulations.
Foster trust, collaboration, employee engagement, and an inclusive, safe, and respectful work environment.
Set clear goals, hold teams accountable, develop employees through regular coaching and feedback, and encourage innovation and continuous learning.
Build strong cross-functional partnerships across the organization.