Operations Supervisor

GRIFOLS, S.A.•WA-Everett, CA

20h•$26 - $37•Onsite

About The Position

The Operations Supervisor works in a plasma center and maintains the ability to perform all tasks within the center, including production duties and supervising donor flow. The role oversees donor selection, plasma collection, and manufacturing records to ensure compliance with applicable federal and state regulations, FDA-approved procedures, OSHA, CLIA, cGMP, and company procedures. The supervisor also supports accurate documentation, facility cleanliness and equipment condition, reporting, donor-fund control, employee training, and communication with other service areas. The role builds rapport with donors, reports unsafe conditions, may be trained to repair plasma-center equipment, and assists the Center Manager and/or Assistant Manager with tasks needed to meet company objectives. The position is based in a plasma center in Everett, Washington. Work involves potential exposure to biological fluids and infectious organisms, electrical office and laboratory equipment, and temperatures below 32°F in plasma freezers. Required personal protective equipment includes protective eyewear, garments, gloves, and cold-weather gear. The work includes standing and sitting, frequent hand and foot movements, occasional crouching or squatting, bending and twisting, and lifting up to 50 pounds.

Requirements

High school diploma or GED.
Certification as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer.
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties.
Demonstrated proficiency in handling difficult situations.

Responsibilities

Maintain the ability to perform all tasks within the plasma center, fulfill production-employee roles, and supervise donor flow.
Maintain familiarity with and comply with state and federal regulations, FDA-approved standard operating procedures, OSHA, CLIA, cGMP, and internal company procedures.
Supervise donor selection, plasma collection, and manufacturing records in accordance with applicable standards and regulations.
Attend required training sessions and staff meetings.
Ensure necessary records are documented accurately and thoroughly.
Under the guidance of the Center Manager and/or Assistant Manager, help keep the facility neat and clean and equipment in good working order.
Submit timely and accurate reports as required by the Center Manager and/or Assistant Manager.
Assist with control of center donor funds as determined by the Center Manager and/or Assistant Manager.
Assist with training new employees and retraining current employees.
Communicate actively with other service areas to support accurate documentation and quality.
Build rapport with donors to support customer satisfaction and long-term donation.
Report unsafe situations or conditions to an area lead, supervisor, or manager.
May be trained to repair plasma-center equipment.
Assist the Center Manager and/or Assistant Manager with tasks necessary to pursue company objectives.