Operations Supervisor

OTO Development • Sunnyvale, CA

52d • Onsite

About The Position

We are pleased to announce a wonderful opportunity for an Operations Supervisor. This position is responsible for assisting the General Manager in a variety of hotel operational duties. The Operations Supervisor will lead the staff as a coach and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Maintenance, and Food Service standards. This role is also responsible for hiring associates, managing performance, communicating feedback, administering discipline, and training employees. The Operations Supervisor will ensure the site operates to high standards and achieves great results, and will be responsible for the total site in the absence of the general manager.

Requirements

• Food & Beverage experience is required for consideration.
• Prior experience in a Food & Beverage supervisory or leadership role.
• Strong knowledge of daily hotel operations, guest service, and team management.
• 2+ years’ experience in a management capacity within a service organization
• Knowledge or formal school courses of basic GAAP Accounting and Finance principles
• Excellent oral, written, and interpersonal communication skills
• Extensive technological expertise with working knowledge of Microsoft Office products: Word, Excel, PowerPoint, and Access
• Experience in supervision of 5 or more employees preferably

Nice To Haves

• College degree in finance, business, operations, management, or related field (preferred). Extensive, relevant experience may substitute.

Responsibilities

• Assisting the General Manager in a variety of hotel operational duties
• Lead the staff as coach and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Maintenance, and Food Service standards
• Hiring associates, managing performance, communicating feedback, administering discipline and training the employees as they perform their jobs
• Responsible for the total site in the absence of the general manager
• Ensure the site operates to high standards and achieves great results

Benefits

• medical insurance options
• dental and vision insurance
• 401k with company match
• company provided life insurance
• tuition assistance
• paid time off
• paid holiday time
• travel discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree