Operations Supervisor

Crane Worldwide Logistics•Atlanta, GA

11d

About The Position

Essential Job Functions Execution of the applicable KPI's per company standard to include "The Morning Routine" and operational aspects of "The Director's Playbook". Please refer to the Crane Worldwide Logistics Operational KPI Standards addendum. Coordinates daily and weekly activities, planning workloads and staffing accordingly Accountable for production, supervision and discipline of employees, and conflict resolution Monitor and evaluate employees based on goals and standards Enforce policy and procedure compliance Coordinate with other departments within the company Respond to & solve production problems Train employees on job specific duties and develops employees through coaching Make suggestions and show initiative for process improvements Effectively communicate with clients, vendors and employees Assist Operations Manager with planning and budget process Other duties as assigned Other Skills & Abilities Problem solving- identifies and resolves problems in a timely manner Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness Physical Requirements Talking, hearing and using hands to operate computer equipment Vision abilities required by this job include close vision and the ability to adjust focus Job may require extended sitting or standing, use of standard office equipment. Vision abilities required by this job include close vision and the ability to adjust focus Walking within the warehouse and inspecting freight

Requirements

High school diploma or GED Required
Four years industry experience required
Two years supervisory required
Talking, hearing and using hands to operate computer equipment
Vision abilities required by this job include close vision and the ability to adjust focus
Job may require extended sitting or standing, use of standard office equipment.
Walking within the warehouse and inspecting freight
Problem solving- identifies and resolves problems in a timely manner
Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback
Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness

Responsibilities

Execution of the applicable KPI's per company standard to include "The Morning Routine" and operational aspects of "The Director's Playbook"
Coordinates daily and weekly activities, planning workloads and staffing accordingly
Accountable for production, supervision and discipline of employees, and conflict resolution
Monitor and evaluate employees based on goals and standards
Enforce policy and procedure compliance
Coordinate with other departments within the company
Respond to & solve production problems
Train employees on job specific duties and develops employees through coaching
Make suggestions and show initiative for process improvements
Effectively communicate with clients, vendors and employees
Assist Operations Manager with planning and budget process
Other duties as assigned

Benefits

Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

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