Operations Supervisor

Aviation Division • West Palm Beach, FL

10d • Onsite

About The Position

The Operations Supervisor oversees operations and agent distribution to assist customers. The role includes transporting passengers who require wheelchair service within the terminal and aircraft, including passengers connecting to flights operated by different carriers. The supervisor must read airline boarding passes and tickets, monitors, domestic and international forms, and airline city codes. Training will be provided. Grupo Eulen is an equal opportunity employer and considers applicants without regard to protected characteristics under applicable federal, state, or local law.

Requirements

• Strong customer service skills.
• Ability to read airline boarding passes and tickets, monitors, domestic and international forms, and airline city codes.
• Ability to lift 70 pounds or more.
• Ability to stand, squat, kneel, and walk for 70% or more of scheduled work time.
• Ability to stand for several hours at a time.
• Ability to maintain customer service professionalism under pressure and in a stressful environment.
• Professional appearance and manners when interacting with passengers and others at the airport.

Nice To Haves

• Supervisor experience preferred.

Responsibilities

• Oversee operations and agent distribution to assist customers.
• Transport passengers requiring wheelchair service within the terminal and aircraft.
• Transport passengers to connecting flights operated by different carriers.
• Maintain professional appearance and manners when interacting with passengers and others at the airport.
• Provide professional customer service while working under pressure and in a stressful environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed