Operations Supervisor

Mother Parkers Tea & Coffee•Mississauga, ON

33d•Onsite

About The Position

Mother Parkers is one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for their customers. As a leading customer solutions provider to some of North America’s largest retailers and foodservice chains, they use state-of-the-art technology and new product innovation to help their customers grow their business and deliver superior products to their clientele. The team of coffee and tea experts are deeply passionate about what they do, proud of their 100+ years of business success, and excited about building a future with endless possibilities. This role is for an experienced Operations Supervisor to join the Production team at their Mississauga Plant, for the Continental Night Shift (6PM – 6:15AM). In this role, the supervisor will be responsible for managing the plant operations and leading production through advanced manufacturing systems, processing, and quality & maintenance, to ensure that key accountabilities with the Operational Framework SQCDPE and associated Key Performance Indicators are met.

Requirements

Minimum 5-7 years of operations experience in leadership roles in CPG and/or food manufacturing (aseptic manufacturing environment required)
Technical knowledge of processing and packaging is an asset.
Demonstrated track record of building and leading high functioning teams.
Strong knowledge and experience in Occupational Health & Safety, People Leadership, Lean Manufacturing, and Quality Assurance.
Ability to set direction through business acumen, strategic agility and dealing with ambiguity.
Can inspire and influence by motivating others.
Drive results with timely decision making, command and negotiating skills.
Operate with a sense of urgency being action oriented and exhibiting perseverance.
Strong project management and budgeting skills.
Knowledge of operating systems CMMS, ERP and MES.
Sound administrative skills with advanced skills in MS Project, Word, and Excel.
Excellent communication skills with fluency in English, both written and verbal.
Possess strong computer and software application skills.
Flexible hours required as needed

Nice To Haves

Experience implementing new production line(s)/equipment considered an asset

Responsibilities

Plan and direct production activities and establishes production priorities for products in keeping with effective operation, customer service goals and cost factors.
Coordinate production activities to obtain optimum production and utilization of human resources, machines and equipment.
Review and analyze production, quality control, maintenance and operational reports to determine causes of nonconformity with product specifications and operating or production problems. Reviews production and operating reports and resolves manufacturing problems to ensure minimum costs and prevent operational delays.
Communicate shift performances and address issues including but not limited to safety, quality, equipment efficiency, schedule adherence, personnel performance and material usage.
Maintain good employee relations and adherence to company policies and procedures. Take proper disciplinary measures when required.
Ensures facility is constantly prepared for regulatory, corporate and customer directed inspections.
Ensure set production KPI's and schedules are adhered to.
Ensure plant is in GMP, SQF & FDA compliance.
Works closely with distribution to ensure proper material and finished goods transfer.
Conduct incident investigations and follow through on corrective and preventive actions.
Participate in Joint Health and Safety Committee meetings.
Conduct safety inspections, Behaviour Based Safety Observations and ensure that the plant is in compliance.
Coordinate and ensure training compliance for all employees on the shift.
Accountable to complete all payroll required documentation.