Operations Supervisor

ID Logistics US•White Haven, PA
•$68,000 - $92,000•Onsite

About The Position

The Operations Supervisor manages team workflow by assigning tasks, supporting staff, monitoring results, and reporting to senior management. The role promotes safety and efficiency by improving processes, setting team targets, coaching employees, and resolving issues, while serving as a link between employees and upper management. This is an on-site position with a set schedule, but candidates must be available to work any shift, including days, evenings, weekends, and holidays as needed. The position offers an annual salary of $68,000–$92,000 plus bonus, with benefits including PTO, sick time, corporate holidays, medical, dental, and vision insurance, and 401(k) matching. Compensation is based on experience, skills, and education.

Requirements

  • High school diploma or GED with some college-level study.
  • At least 2 years of experience in a warehousing supervisor role.
  • Strong oral and written communication skills.

Nice To Haves

  • Bachelor's degree strongly preferred.
  • Spanish bilingual ability is a plus.
  • Experience with Microsoft Office Suites, or an equivalent combination of education and experience, is preferred.
  • Lean Six Sigma experience is a plus.
  • Inventory experience is a plus.
  • Third Party Logistics (3PL) experience is a plus.

Responsibilities

  • Promote a safe environment for customer products, associates, and temporary workers.
  • Follow established procedures for verifying incoming and outgoing shipments, handling and disposition of materials, and maintaining current warehouse inventory.
  • Provide 100% customer satisfaction.
  • Build a positive teamwork environment by listening and communicating with associates.
  • Help maintain attendance and tardiness records.
  • Monitor daily compliance with safety procedures.
  • Investigate accidents and prepare reports.
  • Provide on-the-job coaching and training to maintain associate skills at desired levels.
  • Help coordinate vacations, payroll, and timesheets for associates and temporary workers; address complaints and associate concerns; and monitor productivity and work quality.
  • Oversee associates.
  • Maintain proper Good Manufacturing Practices (GMP) for a food-grade warehouse.

Benefits

  • PTO
  • Sick time
  • Corporate holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Bonus
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