Operations Supervisor - Warehouse - Mon to Thurs, 3:30PM Start

Penske•North Little Rock, AR

19h•Onsite

About The Position

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals. We are seeking a candidate to provide leadership at one of our warehousing operations. The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives. In this role, Operations Supervisors will be bonus eligible based on their performance and location performance. The Operations Supervisor is bonus eligible based on individual and location performance.

Requirements

Demonstrated ability to drive process improvement and lead change.
Relevant experience and skills to lead a warehousing operation.
Ability to provide operational leadership to individual contributors and hourly workforce.
Proficiency in supervising logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control.
Ability to evaluate and recommend changes in preferred work methods.
Thorough working knowledge of the site's operating systems.
Ability to complete all necessary records and reports in a timely and accurate fashion.
Understanding of financial policies and procedures such as, inventory accuracy and control, returns, damages, etc.
Ability to manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
Knowledge of safety strategies and ability to ensure day-to-day management and associate activities are in alignment with them.
Ability to provide associates with communication, training, feedback, and direction to ensure safe performance.
Knowledge of all applicable regulatory agencies and company policies and procedures.
Ability to conduct safety observations.
Understanding of customer goals & objectives and ability to meet and exceed expectations.
Ability to determine areas that could benefit from Continuous Improvement efforts.
Ability to properly plan work assignments to ensure effective use of warehouse equipment.
Ability to work with hourly associates to ensure they understand safe and efficient operation of equipment.
Ability to work with vendors to ensure equipment is maintained.

Nice To Haves

Flexibility required around the peak season, holiday, short staffed, and business needs.

Responsibilities

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including, loading/unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives.
Supervise most processes directly including workforce and equipment scheduling.
Responsible for making corrective action and disciplinary decisions up to written warning level.
Involved in the hiring process and customer meetings as necessary.
Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives.
Establish and sustain that performance standards are communicated that are specific and measurable.
Interview hourly associates and provide recommendations for hire.
Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates.
Motivate and engage associates by focusing on team accomplishments and recognition.
Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control.
Conduct team meetings.
Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations.
Assist in new associate training.
Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift.
Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution.
Complete all necessary records and reports in a timely and accurate fashion.
Ensure compliance with financial policies and procedures such as, inventory accuracy and control, returns, damages, etc.
Understand the relationship between decision-making and profitability.
Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
Ensure day-to-day management and associate activities are in alignment with the location safety strategy.
Provide associates with communication, training, feedback, and direction to ensure safe performance.
Ensure compliance with all applicable regulatory agencies and company policies and procedures.
Conduct safety observations.
Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily.
Ensure the customer knows that we are committed to helping them meet their objectives.
Determine areas that could benefit from Continuous Improvement efforts.
Properly plan work assignments to ensure effective use of warehouse equipment.
Work with hourly associates to ensure they understand safe and efficient operation of equipment.
Work with vendors to ensure equipment is maintained.
Other projects and tasks as assigned by the manager.