Operations Supervisor - Institutional Middle Officer (IMO)

Brown Brothers Harriman•Boston, MA

6d•$65,000 - $90,000•Onsite

About The Position

The Operations Supervisor- IMO acts as the conduit between a client’s front office trading, oversight functions, and back-office servicing centers. This role, as a supervisor, is responsible for the oversight, risk mitigation, and effective workflow management of employees to support the day-to-day operations of the Middle Office department. The role will have a small team with direct reports and act as first point of escalation for the team. The supervisor is responsible for assisting employees with career development and managing employees’ performance.

Requirements

BA or Equivalent
Proficient in Microsoft Office with Excel advanced skills preferred
Knowledge of industry regulations, financial markets and industry vendor products preferred (i.e. matching utilities, custodians, accounting platforms)
Experience working with applications such as Bloomberg, DTTC ITP, SWIFT, FactSet, etc.
Ability to stay focused on detailed information for long periods of time
Ability to discern numbers and number sequels, reading comprehension
Ability to manage hourly and daily deadlines
Read, write and speak in English

Responsibilities

Reviews and verifies employees processed transactions and reporting for accuracy and completeness for settlement of security and cash trades, cash transactions, loan settlement, collateral settlement and corporate actions.
Ensures team members meet deadlines as established in client’s service agreement and/or per client’s counterparty’s requirements
Provide employees with feedback and assess their performance
Assign daily responsibilities, projects and schedules to staff in team
Interviews and makes hiring decisions
Has career coaching discussions and develops staff in team
Takes disciplinary action as appropriate
Ensures procedures and best practices are accurate, complete, up to date and communicated.
Reviews processes or errors to identify areas of potential risk and provides suggestions to Manager to improve processes, and automaton.
Coordinate audit inquiries for the team, ensures data privacy, and the integrity of data. Avoids and escalates any cyber risks
Backs-up the Manager in day-to-day client interactions, including attending client meetings on behalf of the manager, as needed.
Attends project meetings in support of departmental product enhancements, and new client onboarding.
Train new hires on how to utilize the BBH technology and vendor products.
Has in depth knowledge of BBH applications.