GCIC Operations Staff (Part-Time)
About The Position
The Glenview Community Ice Center is looking to hire a part-time Operations Staff member. In this role, you will be responsible for performing duties such as providing customers with a friendly, clean, and safe environment for programs, public sessions, events, and rentals. This includes operating the skate rental and basic point-of-sale desk, distributing rental skates, processing payments, and maintaining a balanced register. You will also be responsible for setting up, operating, and taking down bumper cars, skate guarding to ensure a safe and friendly environment, and assisting with birthday parties and room rentals. Additionally, you will greet customers, provide guidance on facility layout and schedules, communicate and support rentals, unlock reserved rooms, and aid parties during their reservations. Monitoring and enforcing safety guidelines with patrons and completing light maintenance duties when the skate rental desk is not busy are also key responsibilities.
Requirements
- Must be at least 16 years old
- Previous experience in customer service
- Previous experience in ice operations or programming
- Knowledge of ice programming or operations
Responsibilities
- Providing customers with a friendly, clean and safe environment in which to participate in programs, public sessions, events and rentals
- Operating skate rental, basic point-of-sale desk operations and skate guard
- Distributing rental skates for use during classes and public sessions
- Processing payments for a variety of services and maintaining a balanced register
- Setting up, operating and taking down bumper cars
- Skate guarding, ensuring a safe and friendly environment
- Assisting with birthday parties and room rentals
- Greeting customers coming in/exiting the facility and giving guidance to facility layout/schedule
- Communicating and supporting rentals as guests arrive, unlocking their reserved room and aiding parties as needed during their reservation
- Monitoring and enforcing safety guidelines with patrons around the facility
- Completing light maintenance duties when the skate rental desk is not busy
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
