Operations Specialist
About The Position
At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Program and Operations support staff, to ensure smooth delivery of projects and programs, both internally and externally, while adhering to program, practice, and operations guidelines. Program and Operations support staff roles often encompass multiple areas including; data management, metrics and reporting, team facilitation and coordination, and process definition and improvement. These roles tend to be more internal-facing than client-facing, although people in operations roles will often have direct client, customer, or trade ally communication and contact.
Requirements
- 3-6 years of relevant industry experience.
- Bachelor’s degree preferred or equivalent work experience.
- Proficiency with Microsoft Office required, particularly Excel.
- Must live in the Pennsylvania area.
- Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support.
- Successful hires must pass pre-employment checks.
Responsibilities
- Provide day-to-day operational support for program activities, including communications, coordination, and documentation.
- Manage and process incoming customer applications from initial intake through final completion, ensuring accuracy, completeness, and adherence to program requirements.
- Navigate established program workflows, policies, and operational procedures to ensure consistent and compliant program delivery.
- Review and interpret existing data reports and derive actionable insights and process improvements to operations leadership, as appropriate.
- Assist with recurring and ad-hoc data collection efforts to support internal analysis, audits, and performance tracking.
Benefits
- Medical, Dental, and Vision Insurance
- Company-paid health care concierge service
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
