Operations Specialist

Atrium Management • Gainesville, FL

5d • Onsite

About The Position

Atrium Management Company is a fast-growing property management and development firm serving communities across Florida, Georgia and Virginia. Since 2014, we’ve built our reputation on high-touch service, operational excellence, and strong client & owner relationships – and were named #1 Best Place to Work in 2025 by the Orlando Business Journal! We believe in creating memorable living experiences for our residents while providing exceptional service to our owners. The Operations Specialist is a key member of our on-site Gainesville team. Whether you're running day-to-day operations at a property, helping stabilize occupancy, or covering during a manager vacancy, you will be the specialist who steps in wherever support is needed. This position is best suited for someone who loves being on-site, interacting with residents, supporting leasing and maintenance teams, and ensuring each property runs smoothly. Every week can look a little different, but the goal is always the same: keep our communities operating at a high level. The Operations Specialist reports directly to the Regional Manager, and is expected to make teamwork and customer service their top priority.

Requirements

• Prior Property Manager experience required (3 years minimum)
• A high school diploma or equivalent
• Reliable transportation and valid Florida Driver License

Nice To Haves

• Experience with Appfolio is a plus!
• CAM or ARM certification (preferred).

Responsibilities

• Manage the daily operations of assigned communities, including leasing, renewals, resident relations, and collections.
• Step in during staffing transitions or absences to ensure no interruption in property performance or resident service.
• Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives
• Handle rent posting, delinquency follow-up, and lease enforcement to maintain strong collections.
• Work closely with maintenance to prioritize work orders and ensure quality and timeliness.
• Maintain compliance with Fair Housing laws, company policies, and safety standards.
• Monitor occupancy, market conditions, and leasing activity to identify opportunities for improvement.
• Support move-ins, move-outs, inspections, and vendor coordination as needed.
• Lead by example in delivering exceptional customer service and community pride.

Benefits

• Medical, dental, and vision coverage
• Employer-paid life insurance ($50,000)
• Employer-paid short-term disability
• Additional voluntary benefits
• 3 weeks paid time off
• 12 paid company holidays
• Paid parental leave for birth or adoption
• 401(k) with employer match
• Flexible spending account (FSA)
• Dependent care FSA
• Company-provided training and mentorship
• Real career growth opportunities - we promote from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED