Operations Specialist

Waste Management, Inc. (WM)•Lakeland, FL

8h•Onsite

About The Position

At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations. This role involves troubleshooting and resolving safety, service, and operational issues, maintaining and distributing department-related information daily, communicating with other supervisors and managers about operational issues, and managing KRONOS for daily updates for drivers and helpers. The Operations Specialist is responsible for using Microsoft Suite and additional software tools to manage various daily tasks, including procurement, time and attendance, safety incidents, and contract labor. They will also assist with processing payments and other financial tasks, support the implementation of operational projects, communicate with customers about service issues, and inform employees about scheduling and work assignments.

Requirements

High School Diploma or GED (accredited).
No prior work experience.
Must be at least 18 years of age.
Legally eligible to work in the country where the position is located.

Responsibilities

Troubleshoot and resolve safety, service, and operational issues.
Maintain and distribute department-related information on a daily basis.
Communicate with other supervisors and managers about operational issues.
Act as a proxy for KRONOS for all daily updates for drivers and helpers.
Manage procurement, time and attendance, safety incidents, and contract labor using Microsoft Suite and additional software tools.
Assist with the processing of payments and other financial tasks.
Assist in the implementation of operational projects.
Communicate with customers about service issues.
Communicate with employees about scheduling and work assignments.