Operations Specialist

Allegis Group • Hanover, MD

44d • $56,800 - $85,200 • Hybrid

About The Position

The Real Estate Operations Specialist owns the operational performance of Allegis Group's real estate portfolio — 418 offices and over one million square feet. The Specialist is accountable for outcomes: service quality, cost efficiency, vendor performance, and seamless execution across every location in the portfolio. The Specialist manages office services programs from end to end, owning vendor relationships, holding partners to contractual commitments, and driving continuous improvement across the portfolio. A core part of this role is supporting office openings and relocations through active vendor management — coordinating service providers, tracking deliverables, and ensuring vendors execute on time and to standard. The Specialist is the operational point of contact for vendors throughout these transitions, keeping work on track and escalating issues when needed. The Specialist serves as the primary operational resource for office services initiatives across the portfolio, balancing the demands of day-to-day management with the discipline required to drive multiple projects forward simultaneously. Success in this role requires someone who takes initiative, communicates proactively, and holds themselves to the same standard they hold their vendors and partners. Required in-office presence at least 4 days per week.

Requirements

• Bachelor’s degree or equivalent professional experience in corporate real estate, facilities, procurement, or operations.
• Procurement or vendor management experience
• Experience supporting workplace or service-oriented environments
• Strong communication and organizational skills.
• Ability to manage multiple priorities and projects
• Knowledge of office operations and workplace suppliers.
• Ability to quickly learn specific intricacies of Allegis’s workplace operations.
• Experience working with vendor databases, procurement systems, or service contracts.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Lead the operational setup of office services and vendors for new office openings, relocations, and expansions in partnership with Real Estate Project Management.
• Own and manage day-to-day workplace services including coffee, water, shredding, mail, office supplies, and equipment across assigned locations.
• Manage vendor performance, ensuring service levels, issue resolution, and compliance with contractual terms. When performance falls short, the Specialist identifies the gap and fixes it.
• Identify, assess, and resolve service issues, escalating only material risks or exceptions.
• Collaborate with Procurement on supplier evaluations, pricing reviews, and contract documentation.
• Review and validate invoices for accuracy, compliance, and alignment with contracted services.
• Providing subject matter expertise to the Procurement team for vendor contracts and renewals for Office Services programs, ensuring continuity and cost.
• Own tracking and analysis of vendor spend and prepare regular reporting on budgets, forecasts, and program.
• Proactively identify and recommend cost-saving and cost-avoidance opportunities, partnering with leadership on implementation where appropriate.
• Serve as the primary operational liaison to Real Estate Project Management and Transaction teams for assigned office services programs.
• Represent office services in project planning meetings to ensure operational readiness and timely execution.
• Lead communication with internal stakeholders, setting expectations, timelines, and service standards.
• Manage program-level spend tracking and provide data and insights supporting annual budget development.
• Manage project-level spend tracking and provide data and insights supporting annual budget development.
• Prepare and deliver monthly and quarterly spend reporting, highlighting trends, risks, and variances.

Benefits

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Tuition Assistance
• Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level