Operations Specialist

IO Global•Longmont, CO

10d•Onsite

About The Position

We are seeking a high-caliber Operations Specialist to serve as a critical partner to the CEO and broader security team. This is not a traditional administrative role — this individual will act as the operational backbone of the organization, bringing structure, organization, and forward-thinking systems to a fast-moving environment. This role operates at the intersection of strategy and execution, ensuring that people, processes, and tools are aligned and running efficiently. It is ideal for someone who is highly intuitive, organized, and confident — someone who can anticipate needs, create order out of complexity, and operate with a strong sense of ownership.

Requirements

Background in operations, logistics, supply chain, government, or military environments strongly preferred
Experience in project management, process development, and contract management
Strong organizational and documentation skills with exceptional attention to detail
Familiarity with inventory tracking and basic accounting principles
Comfortable in a fast-paced, high-accountability environment
Proficiency with modern tools (Google Suite, spreadsheets, operational platforms)

Nice To Haves

Veteran or familiarity with military environments
Experience supporting senior leadership or founders
Exposure to security operations or high-stakes environments
Experience running a business or operating with ownership-level responsibility

Responsibilities

Build and maintain operational infrastructure (SOPs, SLAs, internal documentation)
Create scalable systems to support daily operations and long-term growth
Serve as the central “source of truth” across tools, documentation, and workflows
Build traveler profiles and manage reservations for teams and principals
Oversee tracking and management of: Vehicle fleet, insurance, and maintenance records, Security and communications equipment
Ensure accuracy, organization, and accessibility of all operational assets
Lead and support internal initiatives (e.g., system upgrades, process improvements, tech rollouts)
Track timelines, deliverables, and cross-functional coordination
Draft, track, and manage contracts, engagement letters, and vendor agreements
Assist with budgeting, billing coordination, and expense tracking
Manage complex calendaring (shift rotations, property schedules, travel coordination)
Act as liaison between internal teams and external vendors
Support onboarding and training on systems and processes
Provide high-level administrative and operational support to the CEO
Troubleshoot minor system issues across internal tools
Coordinate with external IT partners as needed