Operations Specialist

TAS Environmental Services LP•Ennis, TX

About The Position

TAS Environmental Services, LP is hiring an Operations Specialist to support daily operations in partnership with District Managers and corporate finance. The role focuses on streamlining processes, improving efficiency, preparing accurate and timely customer bills according to service contract terms, and handling other administrative functions. It helps support business profitability and premier customer service. The Operations Specialist prepares and submits detailed invoices, reviews job and field documentation, maintains customer accounts and records, supports purchase order and work authorization processes, and assists with branch coordination, scheduling, dispatch, and general office operations. The position requires professional communication with customers, vendors, and branch and field personnel, as well as independent work, careful prioritization, and consistent attention to deadlines.

Requirements

High school diploma or GED required.
Experience preparing detailed, multi-line invoices and handling billing or customer collections required.
Strong numerical accuracy, organizational skills, professional communication, and ability to learn new systems quickly.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail, with strong time management and a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to enter information quickly and accurately and double-check work to avoid mistakes.

Nice To Haves

Additional education in business or accounting.
Prior branch administration or office operations experience.
Basic knowledge of environmental services, industrial cleaning, waste management, transportation, or a similar field-service industry.
Experience with Acumatica or other billing/ERP systems.

Responsibilities

Prepare detailed customer invoices, verifying labor hours, equipment usage, materials, disposal charges, service rates, purchase orders, and supporting job records.
Review job tickets, crew sheets, work orders, customer work authorizations, and field paperwork for accuracy; resolve missing or inconsistent details with supervisors, drivers, and technicians.
Enter daily billing, follow customer-specific invoice formats and portal requirements, submit invoices on time, and complete month-end billing and reconciliation tasks.
Maintain customer accounts and outstanding balances; make collection calls, send payment reminders, investigate billing questions, and coordinate payment follow-up with accounting.
Create, enter, and track customer purchase orders, service orders, and work authorizations; issue vendor purchase orders and verify invoices against approved assignments.
Coordinate branch activities by answering and routing calls, receiving customer service requests, relaying job information, and assisting with scheduling and dispatch as needed.
Maintain crew sheets, equipment information, job documentation, customer records, and operational reports; scan, organize, and file records accurately.
Communicate professionally with customers, vendors, branch managers, supervisors, drivers, and technicians to obtain information and resolve operational or billing concerns.
Support office operations, including supplies, mail, meetings, equipment, vendor coordination, and general branch administrative needs.
Work independently, prioritize assignments, follow written and verbal instructions, identify errors, and consistently meet deadlines.
Perform other related duties as assigned.