Operations Specialist (CIV)

Civitas Senior Living • Tyler, TX

14h • Remote

About The Position

Civitas Senior Living is hiring for an Operations Specialist to support designated Community Operations in the North Texas market. This role involves acting as an Executive Director in senior living communities where the position is vacant, taking responsibility for the overall management of the community, staff, financials, and resident well-being. The position reports to the Regional VP of Operations and collaborates with regional teams to identify challenges and develop solutions. The role also assists in recruitment, retention, marketing, admissions, resident assessments, and resolving resident and family concerns.

Requirements

• Texas Assisted Living Managers Certification
• Two years of experience as an Executive Director in assisted living or memory care community
• Must have strong operations and financial aptitude
• Must have a valid driver license.
• Must be licensed according to state requirements.
• Position is 100% travel, must be able to travel significantly

Nice To Haves

• Prefer strong leader with team-oriented approach and ability to motivate and train staff

Responsibilities

• Acts as Executive Director in senior living communities where this position is vacant, responsible for overall management of the community, staff, financials and well-being of residents
• Reports to our Regional VP of Operations and works closely with our Regional teams to identify challenges and create solutions
• Assists in the recruitment and retention of qualified staff and in the development and maintenance of a positive and supportive team atmosphere. May interview and recommend hiring qualified associates.
• Provides assistance in the areas of marketing, outreach, resident admissions, resident assessments and discharge procedures.
• May assist with and/or conduct associate performance reviews as an Operations Specialist.
• May assess the training needs for staff, and provide training as needed.
• May assist in the resolution of budget discrepancies and variances.
• Works to resolve issues identified by residents and/or their family members.
• May assist healthcare management team to organize, develop, and conduct service plan reviews; supervises the maintenance of resident charts; reviews documentation performed by resident care staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed