Air Carog - Operations Specialist (Warehouse)

Worldwide Flight Services, Inc.•Dallas, TX

4d•Onsite

About The Position

The Operations Specialist performs safe and efficient cargo duties through direction, coordination, observation, and hands-on assistance during warehouse and ramp operations. The role serves as a technical operational expert, coordinating cargo movement and addressing warehouse and ramp needs simultaneously. It also provides insight into staffing structures and tasks needed to support on-time, safe, high-quality delivery. Assignments may vary by customer; employees have a primary assignment and may support other customers according to their training and experience. This position is covered by a collective bargaining agreement with the Transport Workers Union, which requires joining the union and paying union dues.

Requirements

High school diploma, GED, or equivalent.
At least 18 years of age.
Valid driver's license.
Certification to operate multiple pieces of equipment, including the listed warehouse equipment and ramp equipment.
At least 5 years of air cargo operations experience performing advanced warehouse and ramp responsibilities.
Experience training and coaching employees.
Experience supporting safety improvement projects.
Must meet customer station-specific requirements.

Nice To Haves

Ability to work rotating shifts, including weekends, holidays, and days off.
Ability to read, write, speak fluently, and understand English.

Responsibilities

Ensure assigned personnel complete duties efficiently and professionally.
Perform export cargo build-up, import/export cargo tracing, forklift operation, dock offload/loading utilization monitoring, and warehouse cargo inventory assessments.
Prepare import/export flight documentation and accept and distribute cargo in accordance with applicable air carrier and Department of Transportation regulations.
Provide customer service and resolve customer issues.
Ensure compliance with ramp safety regulations; load and unload aircraft; perform visual Foreign Object Debris (FOD) checks and check aircraft condition before and after loading; operate ramp equipment; and coordinate cargo transportation between terminals and aircraft.
Comply with WFS safety and security policies and procedures and air carrier TSA Security Programs; do not participate in fraudulent safety or security activities.
Monitor the activities of WFS staff, contractors, and visitors and report security breaches, suspicious occurrences, and security-process non-compliance through the specified reporting channels.
Coordinate the safe and efficient movement of cargo across warehouse and ramp operations.
Provide insight on staffing structures and tasks needed for on-time, safe, high-quality delivery.
Support other customer assignments as needed based on training and experience.