Operations Specialist, NoVA

Foster Fuels, Inc.•Warrenton, VA
•$28 - $35

About The Position

The Operations Specialist supports the driver team and delivers fuel to customer locations while providing exceptional customer service. The role ensures equipment is properly maintained and records and reports meet Department of Transportation (DOT) and corporate compliance requirements. The Operations Specialist oversees rental tanks, DEF inventory, and yard maintenance, and works with Dispatch and the Operations Manager to monitor the fleet and maintain asset uptime. The position includes driving a Class A or B truck to pick up and deliver fuel in local markets, overseeing drivers and customer work orders, coordinating company-owned rental assets, and supporting new-driver training and fuel terminal card acquisition. The role also involves administrative reporting, preventive maintenance, responding to operational changes, and maintaining a safe, organized yard and facility. The salary range is $28.00 to $35.00 per hour, depending on experience.

Requirements

  • At least 3 years of experience as a commercial driver.
  • Proficiency with Microsoft Office Suite, including Word, Excel, Teams, and Outlook.
  • Mechanical aptitude to troubleshoot and perform minor repairs on fuel pumps, tanks, and delivery equipment.
  • Strong customer service and communication skills.
  • Follow company processes, including safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to perform simple calculations using addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals across units of measure.
  • Ability to communicate using electronic means such as email, scanning apps, text messages, and shared calendars.
  • Ability to occasionally lift and/or move up to 75 pounds.

Responsibilities

  • Maintain direct communication with drivers to manage issues and changes.
  • Use software programs to monitor and direct drivers and equipment.
  • Adapt to changes in workload caused by weather, road conditions, and other factors affecting deliveries and service appointments.
  • Drive a Class A or B truck to pick up and deliver fuel products in local markets.
  • Deliver fuel into vehicles, underground storage tanks, above-ground storage tanks, and portable fuel tanks.
  • Follow Company, DOT, State, and Federal transportation safety regulations.
  • Perform basic preventive maintenance, including maintaining fluid levels and tire pressure.
  • Complete timely administrative activities associated with operations, including compiling, storing, and retrieving report data.
  • Immediately report accidents and incidents involving drivers or company equipment to the Supervisor.
  • Promptly report delays caused by breakdowns, weather, traffic, or emergencies; report delays exceeding one hour for loading or unloading and irregularities involving fuel pickup or delivery.
  • Coordinate, schedule, and track company-owned rental assets, including fuel tanks, pumps, and other equipment.
  • Lead yard and facility maintenance to keep the yard safe, organized, and ready for daily operations.
  • Oversee drivers completing daily customer work orders.
  • Support new-driver training and obtaining fuel terminal cards.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, life, disability, accident, critical illness, and hospital indemnity coverage.
  • Three medical plan options, two of which are free to the employee; all plans cover preventive care and prescriptions at 100%.
  • Medical Flexible Spending Account and Dependent Care Flexible Spending Account.
  • $10,000 employer-paid life insurance.
  • Employee Assistance Program.
  • 401(k) match: Foster Fuels matches half of the employee contribution up to 6%.
  • Paid time off.
  • Seven paid holidays, a floating holiday, and a volunteer time off day.
  • Annual discretionary market-based and performance raises.
  • Annual discretionary bonuses.
  • Paid parental leave.
  • Annual credit to the company swag store, depending on position.
  • Educational assistance program.
  • Employee and dependent scholarship opportunities.
  • Employee pricing on appliances, service, propane, and heating oil.
  • Foster Gives Program.
  • Referral bonuses.
  • Driver benefits, including emergency pay, pump-load pay, annual safety bonus, and home daily.
  • CDL sign-on bonus.
  • Gym/fitness reimbursement of up to $100 annually.
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