Operations Specialist, TDS Global Asset Servicing

TD•Lake Mary, FL
•$75,000 - $105,000•Onsite

About The Position

TD Securities Global Asset Servicing (GAS) is a diverse and dynamic group of individuals, whose varied talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. We are committed to innovation with purpose, execution with excellence, and continually improving the employee value proposition. We foster a culture of diversity, inclusion, and community giving. Our dynamic team is divided into five main functional areas: Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, and Change Delivery. The GAS team partners with the front office and other groups globally to manage risk and deliver world class service to our global client base. The team provide operational support and control across the trade lifecycle. The team is heavily involved in new product initiatives and process improvements support the growing needs of the business. We take great pride in ensuring controls are continuously monitored and updated while focusing on exceeding customer expectations. If you are industrious, collaborative, innovative, and enjoy visionary thinking, joining our team could be an ideal opportunity for you.

Requirements

  • 5+ years’ experience in Asset Servicing Operations.
  • Can collaborate with and encourage other team members in the pursuit of operational excellence.
  • Possess excellent communication skills.
  • Able to work in a fast-paced, deadline sensitive environment.
  • Self-starter who is comfortable in a complex role interfacing with clients and internal teams.
  • Strong knowledge of Excel (e.g., VLOOKUP, pivots, macros, etc.).
  • Proven risk management skills, fostering a zero-tolerance policy for poor management practices.
  • Strong front-to-back ownership mentality
  • Adept at multi-tasking skills with the ability to prioritize competing/conflicting priorities.
  • Excellent analytical/problem solving skills while maintaining a sense of urgency.
  • Understanding of industry best practices.
  • Build strong relationships and work collaboratively within Global Operations and Business Services teams to support the growing needs of the business.
  • Bachelor's degree, or specialized training / equivalent work experience
  • 5+ years related experience
  • Successful project management skills and ability to work independently
  • Proven ability to relate technical solutions to operational issues
  • Proven verbal and written communication skills
  • Excellent in operating computer applications with specific focus on data retrieval and research including CMOD
  • Solid understanding of data analysis techniques and methodology
  • Proficient in Monarch, Access and Excel, proven knowledge of PowerPoint and Word

Nice To Haves

  • Broadridge NAPE experience is preferred

Responsibilities

  • Asset Servicing event creation in proprietary systems.
  • Perform day-to-day processing and reconciliation of all Corporate Action Events.
  • Serve as proxy lead for global corporate actions team
  • Identification, escalation, and resolution of corporate action issues understanding while working against critical deadlines.
  • Processing ad-hoc bond conversion requests on 144A/REGS securities.
  • Working with external brokers to process events on Repo / Stock Loan positions and settle claims.
  • Respond to both internal and external inquiries expeditiously.
  • Working in a dynamic environment; leverage expertise in key areas to deliver a superior work product.
  • Partner with technology to development, implement and refine systems and processes.
  • Provide management feedback on custodian and vendor performance.
  • Support the delivery and monitoring of daily outputs and critical tasks.
  • Efficiently maintain documentation for regulatory, compliance, and audit purposes.
  • Drive new business initiatives and pursue automations in support of STP (straight through processing).

Benefits

  • health and well-being benefits
  • savings and retirement programs
  • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • banking benefits and discounts
  • career development
  • reward and recognition
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