Asset Servicing Manager Vice President

Citi • Jersey City, NJ

4d • $129,840 - $194,760 • Onsite

About The Position

The Asset Servicing Manager Vice President – Voluntary Corporate Actions is a key operational leadership role responsible for directing the end-to-end lifecycle, execution, and risk management of voluntary asset servicing events. This position requires advanced technical expertise in voluntary corporate action mechanics (such as tender offers, rights subscriptions, exchange offers, and consent solicitations), exceptional analytical capabilities, and proven leadership in optimizing operational workflows. The candidate will lead a high-performing team tasked with position verification, election capture, transaction processing, entitlement distribution, and exception resolution.

Requirements

• 5–10 years of progressive operations experience in financial services, with substantial domain expertise in asset servicing and voluntary corporate actions.
• Proven experience leading, developing, and inspiring operational teams in high-volume, deadline-driven environments.
• Advanced knowledge of event workflows, cash and security movements, accounting principles, market deadlines, and operational risk controls.
• Exceptional analytical acumen with a track record of resolving complex operational bottlenecks under tight market constraints.
• Excellent interpersonal, presentation, and stakeholder-management skills with the ability to communicate complex concepts effectively to diverse audiences.
• Proficiency in enterprise asset servicing platforms, market utilities (e.g., DTCC/CDS), and MS Office Suite.

Nice To Haves

• Master's degree preferred.

Responsibilities

• Lead and mentor a specialized team managing the end-to-end validation, election capture, and execution of voluntary corporate action events across global markets.
• Ensure prompt, precise execution and submission of client instructions to depositories and agents within strict market cutoff windows, proactively identifying and mitigating processing risks.
• Direct position validation, instruction tracking, entitlement calculations, and payment facilitation for voluntary corporate action events, ensuring strict alignment with internal controls.
• Set and maintain strong service-level standards by overseeing the investigation and timely resolution of complex discrepancies, corporate action queries, and market-driven exceptions.
• Conduct in-depth diagnostic assessments of operational workflows and complex issues to design, implement, and institutionalize scalable straight-through processing (STP) enhancements.
• Provide continuous mentorship, coaching, and targeted skill development to build team subject-matter depth, bench strength, and operational resilience.
• Transparently escalate, track, and report key risk indicators, control metrics, and operational incidents to senior management and governance committees.
• Establish and maintain collaborative partnerships with internal and external stakeholders, including custody operations, product, client service teams, and industry working groups.
• Sponsor and drive operational transformation initiatives aimed at enhancing straight-through processing rates, reducing manual intervention, and elevating the client experience.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager