Operations Specialist (US-Based)

MDOTM•New York, New York

20h•Remote

About The Position

MDOTM is the Global leader in AI-driven investment solutions. Founded in 2015, MDOTM earned significant recognition in 2017 as the only European fintech startup selected by Google for its acceleration program in Silicon Valley. Since then, MDOTM has been growing continuously, establishing a strong international presence with offices in London, Milan and New York. This role sits at the intersection of operations, client delivery, market research, and financial markets. The successful candidate will work closely with clients and internal teams to understand client needs, connect them with relevant use cases of Sphere's MDOTM solution, and support the successful delivery of projects and commercial initiatives.

Requirements

1–3 years of experience in project management, client services, business development, operations, financial services, or a related field.
Good understanding of financial markets, investment products, and the financial services industry.
Strong organisational and project coordination skills with the ability to manage multiple priorities.
Excellent communication and stakeholder management skills.
Analytical, detail-oriented, and proactive in solving problems.
Comfortable working in a fast-paced, collaborative environment.

Nice To Haves

Degree in Business, Finance, Economics, or a related field preferred.

Responsibilities

Manage client implementation projects from initiation to completion, ensuring timelines, requirements, and deliverables are successfully coordinated.
Act as a key point of contact for clients, understanding their objectives and helping align Sphere's MDOTM capabilities with their needs.
Contribute to commercial initiatives through market research, prospect analysis, and preparation of client-facing materials.
Collaborate with cross-functional teams to drive project execution and resolve issues efficiently.
Monitor financial markets, industry trends, and client needs to identify opportunities for new applications of Sphere's MDOTM solutions.
Enhance operational processes and maintain accurate project documentation, reporting, and knowledge resources.