Cartus - RES Specialist - US Based Remote

Anywhere•United States,

5d•$25 - $31•Remote

About The Position

This role is responsible for managing the 3rd Party Sale process from the receipt of a contract to the closing of the sale. The specialist will review contracts, assess terms, interpret legal obligations and financial risks, and ensure compliance with company policies. They will act as a liaison between agents, internal departments, and customers, manage negotiations, and work to prevent sales from falling through to keep properties out of corporate inventory.

Requirements

Prior relocation required
Customer service experience
Strong verbal and written communication skills
Strong organizational and analytical skills

Nice To Haves

Real estate or related field experience preferred
College degree or equivalent preferred

Responsibilities

Manage the 3rd Party Sale process from receipt of contract to sale closing.
Review Contract/Offer; assess terms, interpret legal obligation and financial risk of entering into contract with buyer.
Work with legal counsel to assess questionable contract verbiage.
Communicate Red Flag contract terms to RES/CSC for customer action.
Ensure Cartus Contract policy (5.80) is applied as appropriate.
Obtain Cartus required documents as needed.
Act as a liaison between Agent/RES/CSC and Customer for contract ratification.
Execute Contract and monitor buyer contingencies.
Recommend negotiation strategy to Account Manager for amended homes.
Partner with Listing Agent throughout to ensure clear communication; property is maintained, secure and successful closing occurs.
Work to revive potential “Fall Thru Sales” to keep home out of corporate inventory.
Manage listing agent from point of sale to closing.
Read and interpret contract terms and conditions in all 50 states.
Assess legal risk and liability of entering into contract with buyer.
Alert CSC/RES to unfavorable contractual obligations (Red Flags).
Obtain Cartus/IRS/Client required documents to meet 5.80 business rule compliance, 11 Step Amended Rules, and Client Policy.
Execute contract of sale and associated documents.
Utilize ATLAS, Home Sale and HEM systems for data management.
Facilitate negotiations for contingency removals (buyer repairs, mortgage contingency, appraisal, etc.).
Input contract financial data for customer equity.
Update real estate referral system (HEM) with anticipated referral revenue.
Facilitate negotiations for buyer walk thru items.
Work to circumvent potential sale fall thru to mitigate financial exposure for client.