Operations Specialist – Food & Consumer Goods

German American Chambers of Commerce•Oak Park, IL

1d•$60,000 - $80,000•Hybrid

About The Position

The Operations Specialist is a hands-on role focused primarily on day-to-day operations, warehouse coordination, and order fulfillment, with additional support for EDI processes, customer operations, and international logistics. The role connects customers, European suppliers, third-party logistics providers, and internal teams to help ensure products and orders move efficiently through the supply chain, from initial processing through final delivery. In addition to managing daily operational activities, the Operations Specialist contributes to the development of the Operations function. Working closely with the Head of Operations and Project Management, the successful candidate helps streamline processes, increase efficiency, and support operational initiatives, including continued optimization of EDI processes and workflows. The role offers broader exposure across operations and supply chain activities in an international business environment.

Requirements

Ideally 2–3 years of relevant professional experience in operations, supply chain, logistics, order management, customer operations, or a related function.
Hands-on experience working with EDI processes is required.
Experience coordinating order fulfillment, warehouse operations, and shipment activities, ideally involving third-party logistics (3PL) providers.
Strong organizational and problem-solving skills, with the ability to manage multiple priorities and follow through on operational issues.
A proactive, hands-on mindset with a sense of ownership and an interest in continuous improvement.
Comfort working independently and collaboratively in a lean, growing organization where flexibility and adaptability are important.

Nice To Haves

Experience with EDI troubleshooting, service provider coordination, customer onboarding, or implementation.
Experience in international logistics, import coordination, or working with overseas suppliers.
Experience in consumer-packaged goods (CPG), food and beverage, temperature-controlled products, or a related industry.
Familiarity with digital tools, automation, or AI-enabled solutions.

Responsibilities

Manage day-to-day order processing and fulfillment, ensuring accurate and timely delivery to customers.
Coordinate daily warehouse and third-party logistics (3PL) activities, including shipments, inventory movements, and fulfillment requirements, and proactively address operational issues.
Monitor EDI transactions, investigate discrepancies, and coordinate with relevant partners to resolve issues.
Support international shipments and import coordination with European suppliers and logistics partners.
Serve as a key point of contact for customers, suppliers, logistics partners, and internal teams on operational matters.
Maintain accurate operational records and documentation.
Identify opportunities for improvement and help streamline existing processes and workflows.
Contribute to operational initiatives, including the continued optimization of EDI processes and workflows.