Operations Specialist

The University of New Mexico•Albuquerque, NM

5d•Onsite

About The Position

The Operations Specialist will manage a comprehensive Intramural Sports program, including team and individual sport leagues and tournaments. This role involves hiring, training, and evaluating student employees, managing equipment purchases, and overseeing a comprehensive risk management program for club and intramural sports. The specialist will also be responsible for creating reports, monitoring budgets, and developing short- and long-term planning, strategy, and goals aligned with the mission and vision of intramural sports, events, and the department. Additionally, the role includes identifying and providing Intramural Sports, clinics, and/or education of interest to a diverse student population. The specialist will develop and update official training and rules for various sports, ensure required certifications are maintained, and develop intramural sports leagues, tournaments, and special events. This includes creating and publishing schedules, developing captain and player expectations, and conducting player disciplinary meetings. The role also involves developing and facilitating inter- and intra-departmental events, conducting full planning, facilitation, staff oversight, budget projections/reconciliation, and event evaluations. Fiscal development and oversight for operating budgets, establishing program and event fees, preparing purchase requests, payroll, and financial reports are key responsibilities. The specialist will coordinate program facility needs, oversee equipment purchase, rental, and replacement, and create and implement marketing plans and materials, including website updates and social media content. They will also coordinate assessment efforts, develop and analyze participation data, and manage processes to improve service levels and efficiencies. The role may involve assisting with emergency action plan preparation and execution, safety/risk management, marketing, student development, and special events. Maintaining American Red Cross Instructor certification and conducting CPR/First Aid/AED classes is also part of the role. The specialist will serve as a liaison to internal and external entities, develop partnerships, and represent the department on various committees and associations. This position also manages the summer youth recreation program (RAD Camp), including hiring and training student counselors, purchasing equipment, maintaining budget records, and implementing safety and risk management policies. The RAD Camp responsibilities include coordinating drop-off and pick-up logistics, scheduling activities, coordinating with facility managers, and creating marketing plans. See the Position Description for additional information.

Requirements

High school diploma or GED
At least 7 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Nice To Haves

American Red Cross Instructor certification

Responsibilities

Manage comprehensive Intramural Sports program to include team and individual sport leagues and tournaments.
Hire, train and evaluate student employees.
Responsible for equipment purchases.
Manage comprehensive risk management program for club sports and intramural sports.
Create reports as required.
Monitor budget as required.
Develop and achieve short- and long-term planning, strategy and goals that achieve the mission and vision and of intramural sports, events and the department.
Identify and provide Intramural Sports, clinics, and/or education that are of interest to a growing and diverse student population.
Develop and update individual sport officials training and rules per sport including, but not limited to, basketball (5v5, 3v3), flag football (7v7, 4v4), volleyball (6v6, 4v4), soccer (11v11, 7v7), softball, ultimate frisbee, dodgeball, kickball, wiffleball, tennis, racquetball, spikeball, and pickleball.
Ensure required certifications are earned and maintained.
Develop intramural sports leagues, tournaments, and special events.
Create and publish schedules and playoff brackets.
Create and deliver captain and player expectations for all IM opportunities and conduct player disciplinary meetings.
Develop and facilitate inter- and intra-departmental events including, but not limited to, student orientation, welcome week, homecoming and other student centric events.
Conduct full planning, facilitation, staff oversight and budget projections/reconciliation and event evaluations.
Provide fiscal development and oversight in achieving intramural sports, event and department’s operating budgets.
Develop and monitor monthly, quarterly and annual financial targets for revenue and expense budgets.
Establish program and event fees and charges, prepare purchase requests, payroll, and financial reports.
Coordinate program facility needs.
Oversee equipment purchase, rental and replacement.
Create and implement marketing plans and materials including website updates.
Assist with social media content creation, tabling events, and other marketing efforts as necessary.
Coordinate area specific assessment efforts, reports, participation data development and analysis; formulate, recommend, approve and implement policies, procedures, controls, and manage processes to advance service levels and improve efficiencies.
Assume lead or assist in various department responsibilities related to emergency action plan preparation and execution, safety/risk management, marketing, student development, and special events.
Maintain American Red Cross Instructor certification and conduct CPR/First Aid/AED classes for staff and department as needed.
Serve as liaison to internal departments, external entities and community organizations and work to develop partnerships to enhance the student experience and reach groups with traditionally low participation in Campus Recreation programs.
Serve on various university, division and departmental committees and represent the department among various state and national associations.
Manage summer youth recreation program (RAD Camp).
All logistics for drop-off and pick-up of students.
Coordinate with Parking and Transportation Services as necessary.
Hire and train student counselors and recreation leaders.
Purchase equipment as needed and maintain accurate budget records.
Maintain appropriate safety and risk management policies.
Conduct training of staff on these policies.
Schedule all activities and special events.
Coordinate with facility manager and university departments to secure space needs for camp.
Provide weekly schedules to professional staff, facility management, and front office staff.
Create and implement marketing plans and materials including website updates.
Assist with social media content creation, tabling events, and other marketing efforts as necessary.
Other duties as assigned.