Operations Specialist - Trade Management

Brown Brothers Harriman•Boston, MA

1d•Onsite

About The Position

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. POSITION SUMMARY The Operations Specialist – Trade Management is responsible for performing specialized operational securities processing activities in support of the firm’s business lines. This includes activities such as; instruction receipt, authentication and routing, entry instruction and verification, processing and recording and reporting and reconciliation. The Operations Specialist must have the ability to identify market related issues on instructions (missing or conflicting requirements) and communicate these issues along with expected resolution directly to clients. The Specialist should also identify trends that will aid in the increased STP for both the Division as well as the Client, adding to the overall Client Experience.

Requirements

BS/BA degree or equivalent work experience
Strong written and verbal communication skills
An aptitude for analytical and problem resolution
Self-starter, proactive and objective oriented
Ability to execute tasks with little direction, and plan time effectively to meet deadlines
Ability to multitask and deal with competing priorities
Ability to identify, analyze, resolve and when needed escalate a problem

Responsibilities

Entry of all client trades sent to BBH which may be STP, automated but needing repair, or fully manual (rekey)
Authenticates, confirms, and distributes all Faxed trades received into the Bank
Perform various edit checks on all electronic trades. Those trades with missing, incomplete, inconsistent or poorly formatted data are sent to repair for research and resolution
Re-key - Faxed trade tickets are entered into GTPS
Processing of complex and client specific instructions
Verify (dual controls) information prior to release to other areas of the firm as well as release to market
Escalate known or potential issues to management
Resolve transaction related problems using established procedures or client documentation and available systems
Analyze trends and provide feedback on instruction content and format as related to market requirements/standards
Ability to clearly and professionally communicate instruction related issues to clients
Communicate expected resolution (where applicable) based on market knowledge
Provide superior client service