Operations Specialist Sr
About The Position
Operations Specialist Sr will be working in the Securities Settlements department and be trained on everything within the department. Operations Specialist Sr will be responsible for end of day reconcilement between our PNC systems and our External custodians DTC and fed reserve system depository, as well as our Global Custodian. Responsibilities will included other duties as assigned. Looking for someone with Trade Flow Experience (a strong understanding).Good Leadership skills would be ideal. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Executes complex transactions/processes of moderate to high risk and financial value utilizing standard policies and procedures. May have specific responsibility for one or multiple specialized products or functional areas. Identifies and addresses exceptions. Serves as a point of escalation for complex transactions. Partners internally with service partners to route calls, documents or other action items to complete transactions. Interacts with external customers to complete transactions. Ensures the appropriate materials and documentation are available to complete transactions. Provides consultation and advice to internal and external customers. Reviews existing processes, recommends improvements and drives implementation. Serves as a subject matter resource for process improvement projects. Trains and onboards new hires. Reviews transactions and related documents to verify completeness, accuracy, conformance to established service levels and compliance with applicable policies and procedures. Participates in risk mitigation activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Requirements
- Trade Flow Experience (a strong understanding)
- Bachelors degree or equivalent combination of education, job specific certification(s), and experience (including military service).
- Accuracy and Attention to Detail
- Effective Communications
- Managing Multiple Priorities
- Operational Functions
- Problem Solving
- Process Management
- Products and Services
- Standard Operating Procedures
Nice To Haves
- Good Leadership skills
Responsibilities
- End of day reconcilement between PNC systems and External custodians DTC and fed reserve system depository, as well as Global Custodian.
- Executes complex transactions/processes of moderate to high risk and financial value utilizing standard policies and procedures.
- Identifies and addresses exceptions.
- Serves as a point of escalation for complex transactions.
- Partners internally with service partners to route calls, documents or other action items to complete transactions.
- Interacts with external customers to complete transactions.
- Ensures the appropriate materials and documentation are available to complete transactions.
- Provides consultation and advice to internal and external customers.
- Reviews existing processes, recommends improvements and drives implementation.
- Serves as a subject matter resource for process improvement projects.
- Trains and onboards new hires.
- Reviews transactions and related documents to verify completeness, accuracy, conformance to established service levels and compliance with applicable policies and procedures.
- Participates in risk mitigation activities.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
