Operations Specialist (P&S)

Apex Fintech Solutions•Dallas, TX

1d•Hybrid

About The Position

This is an exciting opportunity for an Operations Specialist to join our Purchase & Sales (P&S) department in our growing Fintech organization. Apex is seeking a detail-oriented and customer-focused Operations Specialist to support daily trade processing and client service within our P&S department. In this role, you will serve as a key point of contact for internal and external clients, ensuring trade postings, corrections, and reconciliations are handled accurately and within service level agreement (SLA) guidelines. This role is an excellent launching point for individuals looking to build a career in financial services operations. You will gain exposure to equities, fixed income, and derivative products while developing foundational knowledge of clearing and custody operations, FINRA regulations, and cross-functional collaboration. If you are energized by fast-paced environments, thrive on problem-solving, and want to make an immediate impact on the team from day one, we would love to meet you!

Requirements

Basic understanding of financial markets, trade processing, and clearing/custody operations, including equities, fixed income, and derivatives.
Exceptional ability to manage client inquiries professionally, meet SLA commitments, and build strong working relationships with internal and external stakeholders.
Strong attention to accuracy in trade posting, corrections, and reconciliation to minimize errors and downstream impact.
Clear verbal and written communication skills, with the ability to translate complex trade issues into actionable steps for clients and leadership.
Ability to remain calm and effective in a fast-paced, dynamic environment with shifting priorities and high-volume workloads.
Ability to identify irregularities in trade processing and documentation, and propose corrective measures proactively.
Comfortable working across Operations, Compliance, and Technology teams to drive issue resolution and process improvement.
Microsoft Office skills (Excel required); SQL experience is a strong plus.
1-2 years of experience in financial services operations, trade processing, or a related field; entry-level candidates with a relevant degree and a strong desire to learn are encouraged to apply.
Bachelor's degree or equivalent experience required; a degree in Finance, Business, Economics, or a related field is a plus.
SIE, Series 99, or Series 7 required or to be obtained within 90 days of hire.
Experience working with internal and external clients in a professional setting; strong customer service and problem-solving skills.
Microsoft Office tools including Excel; SQL experience is a strong plus for data queries and reconciliation support.
Must be detail-oriented and focused on accuracy and customer satisfaction in a high-volume environment.
Demonstrated ability to manage competing priorities while maintaining strong attention to detail and composure under pressure.

Nice To Haves

SQL experience is a strong plus for data queries and reconciliation support.

Responsibilities

Work with and offer assistance to internal and external customers with questions regarding trade postings and corrections.
Ensure customer inquiries are completed in accordance with service level agreement (SLA) guidelines.
Respond to inquiries in a professional and timely manner, escalating issues to management when appropriate.
Build and maintain positive relationships with internal teams and external clients to support effective resolution of trade-related matters.
Process and verify daily purchase and sale transactions across equities, fixed income products, and derivatives.
Identify and resolve trade discrepancies, out-of-balance conditions, and posting errors in a timely manner.
Assist with the resolution of escalations during option expiration events.
Coordinate with counterparties and internal teams to facilitate accurate and timely trade settlement.
On a daily basis, review and complete supervisory oversight and provide updates to management as needed.
Maintain familiarity with FINRA regulations and industry standards; identify documentation and processing irregularities and outline corrective measures.
Operate in compliance with applicable regulatory requirements and internal policies at all times.
Contribute to process improvement initiatives by flagging recurring issues and suggesting operational enhancements.