Operations Specialist, Global Technical Operations

AstraZeneca•Gaithersburg, MD

15h•Hybrid

About The Position

This role provides high-impact support to the VP leading a global technical organization that underpins how complex, next-generation therapies are brought to patients. Approximately 60% of the time will focus on administrative operations, and the remaining 40% will drive digital enablement, AI adoption, and continuous improvement. The specialist will keep priorities moving, simplify work processes, and introduce smarter tools to enhance effectiveness across a worldwide network.

Requirements

Bachelor’s Degree required
2 or 3 plus years of experience working alongside senior leaders within a technical organization or government agency
Proficiency with Microsoft 365 (Outlook, Teams, SharePoint), Microsoft Copilot, and workflow tools such as Power Automate
Familiarity with expense and travel systems such as Concur
Demonstrated ability to simplify workflows and implement process improvements
Experience using AI-enabled tools and digital productivity solutions
High level of professionalism, discretion, organization, and attention to detail

Nice To Haves

Strong calendar, travel, meeting, event, and expense management experience
Experience supporting a global leader across multiple time zones and regions, including complex international travel and visa logistics
Strong document and content creation skills, including presentation design and meeting facilitation
Background in a science-led, manufacturing, or supply environment where speed, compliance, and quality must be balanced
Exposure to Lean ways of working and change management, with an ability to influence adoption of new tools and processes
Comfort handling sensitive information with discretion and operating with urgency in a high-visibility environment

Responsibilities

Implement standards, templates, and automated workflows to reduce manual effort.
Champion AI-driven scheduling, document management, and productivity tools.
Use Copilot, ChatGPT, and approved solutions to streamline administrative work.
Review existing processes, identify bottlenecks, and deliver measurable improvements.
Create reusable playbooks and share best practices.
Build a culture of innovation, automation, and learning.
Manage a dynamic calendar, prioritize critical engagements, and coordinate domestic and international travel, visas, logistics, and expenses.
Plan and execute leadership meetings and events, including agendas, materials, minutes, and action tracking.
Maintain organizational charts, distribution lists, records, and administrative systems.
Produce high-quality presentations and business correspondence.
Coordinate onboarding, equipment, and access management for staff and visitors.
Monitor commitments, deadlines, and action logs, and drive closure.
Escalate risks early to ensure focus on important work.