Operations Specialist (Driver) - San Francisco, CA

BirdSan Francisco, CA
Onsite

About The Position

Bird launched micromobility. Now we’re shaping its future. We’re Bird, and we’re on a mission to transform the way the world moves one ride at a time. Our products, services, and people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely, discover new possibilities, and create a cleaner, more connected future. To cleaner air. To calmer streets. To cities built for people. Bird is a global leader in micromobility, dedicated to shaping the future of urban movement. Our cleaner, affordable, and on-demand mobility solutions are available in over 200 cities worldwide. We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates, leveraging our experience and safety-first technology to help them meet their shared mobility and climate goals and provide a reliable, affordable, and responsible transportation option for people who live and work there. Our award-winning electric vehicles have empowered more than eighty-seven million rides in cities around the world and helped riders take carbon-free trips in more than 200 cities globally. And our teams are constantly pushing boundaries and challenging the status quo in pursuit of a brighter future. We seeking a dedicated Operations Specialist to join our dynamic team at Bird to support operations and logistics with fleet deployment and other tasks.

Requirements

  • A valid driver's license
  • Must be 18 years or older with two years of driving experience
  • A smartphone, and must be comfortable multitasking with mobile apps
  • Ability to lift 80-90 lbs. (with or without accommodation)
  • Strong collaboration and teamwork skills; commitment & desire to work well with others
  • Proficiency in English

Nice To Haves

  • Ability to work multiple shifts, including weekends
  • Proactive, communicative orientation and collaboration style
  • Familiarity with local streets and neighborhoods
  • Previous related experience, such as delivery, rideshare, or warehouse inventory work

Responsibilities

  • Safely load, unload, drive, & operate a company vehicle following mobile app-guided destinations.
  • Support operations and logistics with fleet deployment in vans, staging in the warehouse, and collection of scooters from the field
  • Relocate scooters from low to high-demand areas in a timely fashion
  • Regular quality and performance checks on scooters and company vehicles
  • Basic scooter diagnostics, follow company procedures to identify necessary repairs on damaged or malfunctioning scooters
  • Disinfect, clean, and prepare scooters to ensure a safe and enjoyable rider experience
  • Ensure all docked and warehoused vehicles are charging according to Spin’s safety procedures
  • Collaborate and communicate with team members to accomplish shift goals in person and via mobile app.
  • Participate in quality assurance and testing for new product and feature releases.
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