Operations Special Project Manager
About The Position
Subject to administrative approval, serves as the Special Operations Project Manager for the Chief Operations Officer of the Department of Human Services. Coordinates projects under the purview of the Chief Operations Officer. Serves as primary point of contact between the Chief Operations Office and representatives from other Offices/Divisions of DHS, the public, and other state agencies. Conceptualizes, develops, and recommends procedural guidelines for the development and implementation of projects related to the efficient operation of the Office. Coordinates, directs, and participates in a variety of special projects, including those of a highly sensitive and confidential nature.
Requirements
- Requires knowledge, skill, and mental development equivalent to completion of four (4) years college.
- Requires three (3) years progressively responsible project management experience in a public or private organization.
Nice To Haves
- Five (5) years of professional experience completing specialized projects, managing operational projects, assignments and performance goals for a public or private organization.
- Project Management (PMP) Certification or similar project management certification.
- Three (3) years of professional experience investigating sensitive issues impacting agency management and statewide operations, maintaining confidentiality and handling sensitive information with professionalism.
- Three (3) years of professional experience communicating with both internal and external stakeholders daily to implement operational improvements.
- Three (3) years of professional experience participating in planning, policy and programming activities mandated by legislation, regulations, operations, personnel and organizational structure related to efficient operations for a public or private organization.
Responsibilities
- Serves as Operations Special Project Manager for the Chief Operations Officer (COO) of the Department of Human Services to support in the completion of specialized projects, and assignments.
- Participates in planning, policy, and programming activities mandated by legislation, regulations, operations, personnel, organizational structure, and the Assistant Secretary.
- Carries out strategic initiatives that support the fundamentals of operations and process improvement throughout the agency.
- Leads the execution of special projects that support the operations of DHS.
- Develops and maintains effective relationships with intra and inter agency Stakeholders including Directors, Division Administrators and DHS Management to implement operational improvements.
- Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.
Benefits
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick days annually (Sick days carry over from year to year)
- 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
