Operations Solutions Analyst

Zurich Insurance Company Ltd.Newcastle, OK
$87,200 - $142,700Hybrid

About The Position

Zurich North America is seeking an Operations Solutions Analyst to join our Zurich Resilience Solutions team. We are open to consider hiring remote talent, however, hybrid with a presence in the Schaumburg North American Headquarters is preferred. In this role, you will help the organization get the most value out of its data by identifying and monitoring key operational data scenarios, providing high-quality and transparent data to stakeholders, supporting the development and implementation of the target data landscape, and enabling better, faster decision-making across the organization by ensuring data is accurate, accessible and fit for purpose.

Requirements

  • Bachelors Degree and 3 or more years of experience in the Data Management area OR High School Diploma or Equivalent and 5 or more years of experience in the Data Management area
  • Experience with data interrogation/analysis techniques

Nice To Haves

  • Experience with Digital Transaction Management (DTM) platforms, including design, configuration, and support
  • Experience with Contract Lifecycle Management (CLM) solutions to streamline contract creation, approval, and storage
  • Experience with document automation tools to reduce manual effort and improve data quality
  • Experience with workflow automation technologies to optimize end-to-end business processes and enhance stakeholder experience

Responsibilities

  • Work with the business leaders to establish Enterprise-wide accountability for data, link business objectives with data needs and identify/measure/close data quality gaps.
  • Effectively research, audit and document findings to the Data team and other business partners.
  • Consolidate/streamline/map activities of the various data repositories in the organization.
  • Contribute to the success of the key corporate Enterprise Initiatives.
  • Conduct quality reviews and establish ongoing monitoring/reporting of key corporate data.
  • Provide support for revenue collection and operational efficiencies.
  • Supports vendor payment processes, administration, billing reconciliation, and financial controls.
  • Develop working relationships with technical personnel throughout the organization and ensure collaboration on activities.
  • Identify data anomalies and effectively communicate/escalate to management.
  • Supports organization with process improvement & automation initiatives.

Benefits

  • competitive pay
  • comprehensive benefits for employees and their families
  • short-term incentive bonus eligibility
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