Operations Site Lead

Accenture Federal Services•Atlanta, GA

10d•Onsite

About The Position

At Accenture Federal Services, our purpose is to help the US federal government make the nation stronger and safer, and improve the lives of its citizens. Our team of over 13,000 professionals is dedicated to leveraging technology and innovation for clients across defense, national security, public safety, civilian, and military health sectors. Join Accenture Federal Services, a technology company within the global Accenture network. We are recognized as a Glassdoor Top 100 Best Place to Work, offering a supportive community where you can grow, learn, and thrive through practical experience, certifications, and industry training. Contribute to meaningful, lasting change that advances missions and propels the government forward!

Requirements

5 years experience owning site-level operations and personnel administration in a government/customer-facing environment.
Experience with personnel onboarding/off-boarding processes, including facility access and badging coordination.
Experience handling personnel issues and coordinating with HR/leadership on resolution.
Strong organizational skills to manage staffing, coverage, and compliance across a full site.
Must have an active TS/SCI clearance with Polygraph
Must have a valid US Passport

Nice To Haves

Prior experience as a site or facility lead on a similar cleared government program.
Familiarity with facility security/access control processes for cleared environments.
Experience directly managing or overseeing operational personnel.
Relevant certifications in security management, facility operations, or personnel administration.

Responsibilities

Serve as the single point of accountability for all on-site activities and personnel at the assigned site.
Own the personnel lifecycle for site staff: onboarding, in-processing, badging/access coordination, and roll-off/out-processing.
Assist incoming personnel with badge requests, facility access, and required site in-processing steps.
Serve as the primary point of contact for personnel issues arising at the site (conduct, attendance, conflicts) and coordinate resolution with leadership/HR as needed.
Support the Supervisor and SME Supervisor roles at the site, ensuring shift operations and workstream execution are running effectively.
Serve as the site-level escalation point for issues that exceed Supervisor or SME Supervisor authority.
Coordinate site facilities, physical security, and access management with relevant site/facility points of contact.
Maintain overall situational awareness of site staffing levels, coverage, and readiness; coordinate with Supervisors on coverage gaps.
Report site status, staffing, risks, and personnel matters to the Program Lead.
Coordinate with the customer site POCs on site-level administrative and operational matters.
Ensure site compliance with program, customer, and facility security requirements.
Maintain site documentation: rosters, access logs, onboarding/roll-off records, and site-specific procedures.