About The Position

The Operations Shift Supervisor is accountable for the daily management and coordination of NYPA operations. The role monitors and evaluates operational performance, supports operating budgets and capital expenditure proposals, and analyzes operational investments to meet business needs. It supervises Operations personnel and coordinates with maintenance, project managers, ERM, ECC, and other stakeholders to maintain safe, reliable plant operations and comply with permitted limits and environmental regulations. The position provides safety and technical leadership across shifts, responds to abnormal and emergency conditions, supports incident investigations, and helps plan and execute outages and equipment returns to service. The posting also describes requirements associated with Operations Manager and Asset Performance Manager tracks and locations, including facility-specific power plant knowledge and asset management capabilities.

Requirements

  • Associate degree in electrical or mechanical engineering, or a bachelor’s degree in a related field, or progress toward a degree with related experience.
  • Minimum 4 years of utility experience with working knowledge of assigned facility operations.
  • Ability to analyze and quickly respond to complex, severe, and unexpected plant events to protect assets, maintain production, and prevent injury, equipment damage, or environmental violations.
  • Ability to lead groups and influence others, with strong leadership and interpersonal skills.
  • Ability to organize and present budgetary requirements.
  • Basic understanding of electrical circuit troubleshooting and problem solving.
  • Computer skills and working understanding of Microsoft Office products (Word, Excel, Outlook) and SAP for administrative responsibilities.
  • Computer and electronic skills, including digital control systems and programmable logic controllers.
  • Ability to identify, analyze, and develop solutions to complex technical and operational problems; multitask and prioritize assignments; establish priorities; plan assignments; allocate resources; and manage work.
  • Good verbal and written communication skills, including delivering presentations and critical material to senior management and outside agencies and clearly instructing operators.
  • Working knowledge of NYPA and facility operating procedures and regulatory policies, and understanding of electric-grid interfaces and NYISO requirements.
  • Self-motivated and proactive in staying informed about changes in equipment, policies, and personnel.
  • Ability to write clear and concise logs and comprehensive root-cause analyses of equipment failures.
  • For Operations Manager positions across regions: minimum 4 years of utility experience and working knowledge of gas turbine and steam turbine power plants; completion of the NYPA operations apprenticeship and five years’ experience as a senior operator; NERC certification must be obtained within 2 years; extensive experience with high-voltage breakers (480V–4160V) and switchgear operations (13.8KV–138KV and up to 765KV depending on location).
  • For Operations Manager positions in Upstate regions: minimum 4 years of utility experience and working knowledge of hydroelectric facilities.
  • For Operations Manager positions at Flynn/Brentwood: minimum 4 years of utility experience and working knowledge of gas turbine and steam turbine power plants.
  • For Operations Manager at ZEL (500MW): practical and theoretical knowledge of machinery needed to run a 500MW combined-cycle power plant; understanding of boiler chemistry and corrective actions for maintaining proper chemistry balance.
  • For Operations Manager at Flynn/Brentwood: understanding of boiler chemistry and its relationship to HRSG operation and effects on steam turbines and other plant equipment; knowledge of corrective actions for maintaining chemistry balance; expert knowledge and experience in gas turbine technology, steam cycles, pumps, compressors, complex controls, power plant chemistry, high-voltage switchgear, pressure vessels, environmental regulations, and safe work practices.
  • For Asset Performance Manager: ability to analyze financial information, including capital and O&M budgets, investment analyses (cost/benefit, ROI, etc.), and life-cycle costs; develop long-range (10-year) capital and O&M plans and project priorities; manage multiple projects; and use KPI definitions and tracking for asset management process improvement.
  • For Asset Performance Manager: working knowledge of ISO 55001 and other asset management standards.
  • For Asset Performance Manager: minimum 4 years of experience in electric utility power plant operations or a related industry, or 2 years of military background with some utility experience.

Nice To Haves

  • Prior experience supervising a workforce in the related field.
  • A New York City High Pressure Boiler Operating Engineers License is desirable for the Operations Manager position at ZEL (500MW).
  • An IAM Certificate in asset management from the Institute of Asset Management is preferred for the Asset Performance Manager.
  • A BS/BA degree in Engineering or Business is preferred for the Asset Performance Manager.
  • Experience with Enterprise Asset Management Systems is preferred for the Asset Performance Manager.
  • Working knowledge of gas turbine and steam turbine power plants is preferred for Operations Manager roles across regions.
  • Working knowledge of gas turbine and steam turbine power plants is preferred for Operations Manager roles at Flynn/Brentwood.
  • Working knowledge of hydroelectric facilities is preferred for Operations Manager roles in Upstate regions.

Responsibilities

  • Provide direct first-line supervision of Operations personnel and ensure assignments are satisfactorily completed within permitted air, water, and emissions limits.
  • Foster teamwork and cooperation among operators, management, contractors, and support staff.
  • Remain current on operating procedures and recognize and respond to urgent and emergency situations.
  • Take necessary action to protect plant and employee safety, restore normal operations, and make required event notifications.
  • Create a safe job atmosphere, serve as a point of contact for resolving issues, and actively promote, support, and participate in NYPA safety programs.
  • Provide safety leadership and serve as a safety and environmental resource on all shifts.
  • Supervise daily facility inspections and oversee responses to abnormal conditions.
  • Provide technical leadership to operators, including initial analysis of disturbances and forced outages.
  • Begin initial incident investigations and assist with formal reports.
  • Ensure operators communicate and work effectively with ERM and ECC to report plant status, support reliability, and follow generation schedules.
  • Assist in reviewing and updating operating procedures, including Clearance and Protection Procedure, line orders, bulletins, and memorandums.
  • Coordinate with maintenance to identify defective equipment, submit work requests, and assign priorities to corrective maintenance work.
  • Coordinate planning, scheduling, and testing with project managers to expedite return to service of critical equipment.
  • Plan and execute planned and forced outage work.
  • Perform return-to-service equipment inspections after major overhauls or installation of new equipment.
  • Perform other duties to improve reliability, revenue, or cost results for NYPA.
  • Identify and address disciplinary matters related to operations staff.
  • Perform supportive work such as procedure writing, outage planning, program development, and implementation as directed by the Operation Manager.
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