Operations Scheduler

Freedom Power•Austin, TX

6d•Onsite

About The Position

Freedom Power is seeking a highly organized and detail-driven Operations Scheduler to join our growing team. In this role, you will be the central hub for coordinating and optimizing schedules across multiple operational functions—including rooftop installation crews, site assessments, electricians, utility shutdowns, and service work. This position plays a critical role in ensuring operational efficiency, maximizing crew productivity, and delivering a seamless customer experience. The ideal candidate is a proactive problem-solver with strong communication, analytical, and project management skills who thrives in a fast-paced environment.

Requirements

Exceptional organizational, multitasking, and time-management abilities
Strong interpersonal and communication skills (both written and verbal)
Proven ability to work effectively in a fast-paced, high-volume environment
Analytical mindset with strong problem-solving capabilities
Self-motivated with the ability to work independently and take initiative
Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
Professional demeanor with a customer-first mindset
Commitment to continuous learning and improvement

Nice To Haves

Familiarity with multi-crew or multi-trade scheduling (e.g., electricians, installers, service techs)
Experience using scheduling or CRM software (e.g., ServiceTitan, Skedulo or similar tools)
Experience coordinating with utility companies, permitting offices, or inspection processes
Knowledge of solar, construction, or home services industries

Responsibilities

Own and manage the installation scheduling pipeline, ensuring crews are scheduled efficiently, proactively, and with full consideration of project requirements
Coordinate closely with Regional Operations Managers to align schedules with project scope, crew capacity, and regional priorities
Own and manage site assessment scheduling queue, ensuring quick turnaround times and full utilization of assessor capacity
Own and manage the electrician scheduling queue based on regional timelines and project needs
Coordinate and schedule all utility shutdowns with applicable providers
Own and manage the scheduling for deinstallations and reinstallations, collaborating closely with the Service team
Own and manage the scheduling queue for service work where necessary
Communicate directly with customers when necessary regarding scheduling updates, timelines, and service expectations
Continuously identify opportunities to improve scheduling processes, efficiency, and communication workflows