Operations & Sales Support
Concord Hospitality Enterprises•Raleigh, NC
•$18 - $21•Onsite
About The Position
Hyatt House Raleigh North Hills is seeking a motivated, detail-oriented team member to support multiple hotel departments. This role is ideal for someone who enjoys variety in their workday and takes pride in delivering excellent guest experiences while ensuring smooth back-of-house operations. The Operations & Sales Support Coordinator will assist with hotel operations, sales support, banquet services, accounting tasks, and guest-facing responsibilities as needed.
Requirements
- Must be able to work days, evenings, weekends and Holidays as needed. We are open 365 days a year, 24/7 and staff according to business and staffing needs!
- Strong organizational skills with the ability to balance multiple responsibilities.
- Excellent communication and customer service skills.
- Flexible and willing to jump in where needed to support the team.
Nice To Haves
- Previous hospitality experience preferred (front desk, F&B, sales, or accounting background is a plus).
- Basic knowledge of accounting processes and hotel systems (Opera Cloud, Micros, etc.) is a plus.
Responsibilities
- Support the Sales team with client site visits, group contacts, and pre-event planning.
- Prepare meeting rooms, banquet setups, banquet bars and food for banquet events.
- Serve as a liaison between clients and operations to ensure successful events.
- Assist with sales admin tasks as time permits.
- Assist with food & beverage, including breakfast service and bar operations.
- Support daily hotel operations, covering the Front Desk as needed.
- Coordinate and assist with group arrivals and departures, ensuring a seamless check-in/check-out process.
- Place orders for banquet events and assist as needed with breakfast or bar orders.
- Assist with processing invoices, direct billing, and night audit packet review.
- Support accounting functions, including reconciling chargebacks, vendor ordering, inventories, and end of month process.
- Maintain accurate records and assist with reporting as directed by management.
Benefits
- We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
