Operations Retail Coordinator

Acosta•Rogers, AR

10d•Onsite

About The Position

After 1-2 years in the industry, the Operations Coordinator plays a supporting role on the Operations Team and is responsible for overseeing specific initiatives on a client account. In this role, you will do research, special projects, work with and oversee project communications between business, client service and direct or 3rd party staffing, have client communication and oversee operations support.

Requirements

Perform each essential duty satisfactorily.
Project a professional image through grooming, dress, attitude, and actions.
Cooperate with all Client Service Managers, team members, and office staff in the execution of programs and carrying out Company policy and procedure.
Cooperate with clients by coordinating all requests pertinent to the retail sales team with management.
Works with Senior CSM or director to develop appropriate business building objectives for Product Connections and its clients.
Bachelor’s degree (B.A.) or equivalent work experience.
Highly experienced in retail operations and a knowledge of basic accounting principles.
PC knowledge and skills in Microsoft Office products, including but not limited to, Word, Excel, PowerPoint, Access, Outlook, and Sales Trak NG
Possess negotiation, project management, research, analysis, and presentation skills.

Responsibilities

Responsible for all assigned clients.
Participate in the formulation of sales objectives, plans, policies and procedures.
Execute those that are approved.
Establish and maintain sound relationships with the clients; provide thorough knowledge, insight, and communication into all facets of the market and CROSSMARK.
Review, evaluate and report retail execution progress to plan and recommend programs for improvement.
Organize field contacts with clients.
Recap retail activity and communicate to client contact.
General correspondence with client.
Develop quarterly analytical business planning sessions with clients.
Develop and maintain sources of legal competitive information providing prompt, complete reporting on promotions, pricing, sales trends, competitive company structure and policies.
Recommends programs to counter competitive pressure.