Operations Representitive

Boyle Transportation Inc. • Billerica, MA

4h • $25 - $30 • Onsite

About The Position

Boyle Transportation provides secure, validated transportation & logistics services to blue chip clients in the biotech/pharmaceutical and government/defense sectors. We are a subsidiary of UPS Healthcare. Incorporated in 1971, we combine highly skilled people with superior technology and equipment to perform for a demanding customer base. The company is headquartered in Billerica, Massachusetts and operates throughout the US and in/out of Canada. For 12 years in a row, we’ve been named one of the nation’s best work environments for professional truck drivers as well as a Top Company for Women in Transportation, and we have an exceptional customer Net Promoter Score of 86. This is an opportunity to be part of a first-class, safety-first company that invests in the resources necessary to do the job right. We take pride in work that directly supports patients and military service members, and we’re looking for someone who shares that same commitment to excellence and purpose. We are seeking a skilled and dedicated individual to join our team on the third shift. This role will be scheduled for three (3) 12-hour shifts during the week from 7pm-7am or two (2) 12-hour shifts Monday - Friday from 7pm-7am and one day shift on Saturday or Sunday from 7am-7pm. This will be a total of 36-hours and will be considered a full-time position.

Requirements

• Associates degree in Transportation and Logistics Management, Supply Chain Management or related field preferred
• 3-5 years of military and/or transportation experience, preferred
• Capable of acquiring a Department of Defense Security Clearance
• Superior time management and ability to effectively manage competing priorities
• Ability to collaborate across departments
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Excellent organizational skills and attention to detail
• High level of integrity and ability to handle sensitive and confidential information
• Awareness of corporate culture and public image
• Must be able to work without supervision
• Proficiency with navigating multiple computer systems
• Excellent PC skills including working knowledge of Microsoft Office and Google Workspace

Responsibilities

• Shipment Monitoring via the Alert Board
• Schedule and dispatch professional teams, coordinating shipments with customers
• Guide drivers through procedures at shipper and receiver facilities
• Arrange delivery appointments and address scheduling inquiries
• Coordinate Canadian shipments and collaborate with customs brokers
• Coordinate breakdown repairs
• Perform accident/incident responses and escalate to first shift
• Maintain Security Log
• Ensure compliance with safety and security regulations and protocols
• Perform additional duties as assigned

Benefits

• medical insurance
• dental insurance
• vision insurance
• paid time off
• company-paid holidays
• 401(k) retirement plan with company match
• life insurance
• disability coverage
• employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree