Experienced Customer Service Representitive
Buchanan Auto Stores•Waynesboro, PA
•Onsite
About The Position
Join Buchanan Auto Stores as an Experienced Customer Service Representative, where you will play a vital role in delivering outstanding service to our customers in Waynesboro, PA. We are seeking a motivated and professional individual who can handle customer inquiries, resolve issues efficiently, and contribute to a positive customer experience.
Requirements
- Proven experience as a Customer Service Representative or similar role.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Strong problem-solving skills and attention to detail.
- High school diploma or equivalent; further education is a plus.
Nice To Haves
- Familiarity with CRM systems and practices is a plus.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and in-person.
- Assist customers with product information, order placement, and issue resolution.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to improve customer satisfaction and support sales efforts.
- Identify and escalate priority issues to the appropriate departments when necessary.
- Follow company policies and procedures to ensure consistent service delivery.
Benefits
- Competitive salary range of $35,000.00 - $45,000.00 per year, paid weekly.
- Opportunities for professional development and career growth.
- Supportive and friendly work environment.
- Employee discounts and other company perks.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
