Operations - Property Specialist

Russell Cellular•Battlefield, MO

15h•Onsite

About The Position

The Operations - Property Specialist is responsible for overseeing all maintenance and repairs across a large portfolio of 300-450 retail stores. This role involves processing service requests, delegating tasks based on leases and warranties, and executing facility maintenance repairs in a cost-effective and timely manner. Key duties include locating and negotiating with qualified contractors, obtaining quotes, ensuring quality assurance, and supervising third-party vendors. The specialist will also evaluate service contract requirements, establish performance specifications, and maintain positive relationships with vendors and business professionals. Project management, consistent organization, follow-up, and communication via phone and email are essential. The role requires maintaining current databases and systems, providing outstanding service and support to all retail locations, resolving issues promptly, and staying updated on Russell Cellular and Verizon Wireless policies. Additionally, the specialist will directly assist management with ongoing projects.

Requirements

General phone and email management.
Excellent written and verbal communication skills.
Ability to type and proficient with use of Microsoft Word, Excel, and Outlook.
Interpersonal and communication skills necessary to effectively build relationships at all levels of the organization.
Ability to manage and prioritize multiple initiatives simultaneously and to adapt to rapidly changing schedules, priorities, and workflow.
Ability to be flexible and creative in developing solutions that deliver results.

Responsibilities

Oversee all maintenance and repairs of stores typically consisting of 300-450 stores.
Process service request through review of leases, warranty, and existing work flow timelines in order to delegate to the appropriate party.
Initiate, oversee and execute facility maintenance repairs in a cost effective and timely manner.
Locate qualified contractors, negotiate costs, obtain quotes, and complete follow up regarding quality assurance.
Obtain and supervise third party vendors.
Evaluate service contract requirements and establish performance specifications and documents.
Maintain positive corporate relationships with vendors and business professionals.
Manage and oversee projects that require consistent organization, follow-up, phone calls, and email communication.
Keep databases and systems current.
Deliver outstanding service and support to all retail locations by resolving any issues in a timely manner.
Develop and maintain knowledge of Russell Cellular and Verizon Wireless policies and procedures.
Directly assist members of management with ongoing projects.