Operations & Property Associate

BRIDGETON HOLDINGS GROUP•San Francisco, CA

9d•$80,000 - $95,000•Onsite

About The Position

This role supports overall property operations for assigned locations, focusing on preventative maintenance, repairs, and operational standards. The Associate will assess operational issues, implement solutions to mitigate risk and protect asset condition, and improve workflows for maintenance response, tenant communications, and vendor performance. This position also involves vendor and contract management, supporting capital projects and renovations, ensuring compliance with leases and regulations, managing tenant/stakeholder relationships, and overseeing operational finances. Administrative and coordination activities are also part of the role.

Requirements

2–3+ years in property operations, facilities, or property management and independent problem-solving.
Strong written/verbal communication; ability to manage escalations professionally.
Experience with Yardi or comparable systems; intermediate Excel.
Ability to walk properties, inspect building systems, and occasionally lift up to 25 lbs.
Valid CA driver’s license; travel between properties as needed.
Authorized to work in the U.S.; background check may be required.

Responsibilities

Support overall property operations for assigned locations, including preventative maintenance programs, repairs, and operational standards.
Assess operational issues, determine appropriate courses of action, and coordinate on the implementation of solutions that mitigate risk and protect asset condition.
Improve workflows for maintenance response, tenant communications, and vendor performance tracking; serve as escalation point.
Source, evaluate, select, and manage vendors and contractors; lead competitive bid processes and vendor due diligence.
Review service scope, pricing, SLAs, and contract terms (within delegated authority), and manage contract compliance and renewals.
Support capital and renovation projects from scoping through closeout, including timeline and budget oversight.
Ensure operational compliance with leases, permits, inspections, and applicable local requirements by coordinating inspections, permitting workflows, and remediation plans.
Serve as escalation point for tenant issues; make decisions on resolution pathways and communications strategy.
Develop tenant communication standards and templates; ensure consistent, professional messaging aligned with property policies.
Track and manage operational spend against budgets; recommend cost controls.
Review invoices for accuracy against contracts/scope and recommend approval.
Maintain organized digital records necessary to execute operational decisions (leases, permits, vendor agreements, invoices).
Coordinate calendars, site visits, and meetings required to deliver projects and manage vendors.
Maintain maintenance and vendor logs for operational decision-making (not as a primary duty).