Operations Program Specialist

The Nature Conservancy•GEO / Remote - Virginia, VA

23h•$50,000 - $79,000•Hybrid

About The Position

The Operations Program Specialist will work as part of the Legal Corporate Services team, and/or others as assigned, performing administrative tasks and coordinating special projects. This position may report to multiple attorneys on the assigned team(s). The Operations Program Specialist will work towards meeting the strategic priorities of the Corporate Services team by implementing tactics for approved plans and completing day-to-day tasks and activities. They may be responsible for a variety of operational, administrative, and legal support. This includes maintaining, tracking, and reporting on key data related to the scope and priorities of the teams, setting realistic deadlines and managing the timeline. They will be well versed in the systems and resources utilized by the team to execute assigned tasks. They will adapt processes and implement recommended practices to improve effectiveness. The Operations Program Specialist may take on additional duties to enhance the work of the teams, including, but not limited to, annual budget preparation, organizing team meetings and events, supporting onboarding/offboarding of staff members, maintaining calendars of AGC(s), managing expense reporting and other operational work. The Operations Program Specialist will communicate with staff in various programs across the Conservancy and various stakeholders. They will effectively collaborate with the Corporate Services and other legal teams, Senior leaders, and peers using their high attention to detail and excellent organizational skills. They will perform diverse and sensitive administrative functions in support of the Corporate Services Associate General Counsel and other legal leaders as assigned. The Specialist will provide guidance in satisfying administrative requirements based on extensive knowledge of policies and procedures. They will communicate or distribute information to assist staff in making decisions, solving problems, and improving workflow. The Operations Program Specialist provides high-level operational, administrative, and project management support to the Associate General Counsel(s) while advancing the strategic goals and priorities of the business unit. This role manages multiple projects and initiatives simultaneously, establishing realistic timelines, tracking progress, and ensuring accountability for deliverables. The Specialist conducts non-routine research, analysis, and follow-through on complex assignments, handles sensitive and confidential information with discretion, and contributes to the continuous improvement of programs, processes, and workflows. Key responsibilities include managing executive calendars; coordinating recurring meetings, travel, and internal and external events; preparing correspondence, presentations, reports, and briefing materials; and supporting meeting logistics, documentation, and follow-up activities. The role also assists with budget development, financial monitoring and reconciliation, purchasing, invoice processing, vendor management, and operational planning. Working independently and exercising sound judgment, the Operations Program Specialist supports team deliverables, maintains tracking systems and active work portfolios, ensures compliance with organizational policies and external requirements, and serves as a trusted partner in prioritizing work, solving problems, and achieving organizational objectives. The position requires flexibility, adaptability, and the ability to operate effectively in a dynamic environment where responsibilities may extend beyond established practices and guidelines, including occasional travel and variable work hours as needed.

Requirements

Bachelor’s degree and 2 years related experience or equivalent combination.
Experience with MS Office 365 (Word, Excel), Workday, CoPilot, and/or SharePoint.
Experience coordinating administrative processes.
Experience generating reports and interpreting data.
Experience in business writing, editing, and proofreading.
Experience organizing time and managing diverse activities to meet deadlines.
Experience working with cross-functional teams and communicating with a wide range of people.
Experience with business process analysis and/or improvement.
Organization skills, accuracy, and attention to detail.

Nice To Haves

Multi-cultural or cross-cultural experiences are appreciated.
Ability to work a flexible and/or shifted schedule to accommodate differing time zones.
Demonstrated experience using diplomacy and tact to build strong relationships and motivate staff.

Responsibilities

Performing administrative tasks and coordinating special projects.
Maintaining, tracking, and reporting on key data related to the scope and priorities of the teams.
Setting realistic deadlines and managing timelines.
Adapting processes and implementing recommended practices to improve effectiveness.
Annual budget preparation.
Organizing team meetings and events.
Supporting onboarding/offboarding of staff members.
Maintaining calendars of AGC(s).
Managing expense reporting and other operational work.
Communicating with staff in various programs across the Conservancy and various stakeholders.
Collaborating with the Corporate Services and other legal teams, Senior leaders, and peers.
Performing diverse and sensitive administrative functions in support of the Corporate Services Associate General Counsel and other legal leaders as assigned.
Providing guidance in satisfying administrative requirements based on extensive knowledge of policies and procedures.
Communicating or distributing information to assist staff in making decisions, solving problems, and improving workflow.
Managing multiple projects and initiatives simultaneously.
Conducting non-routine research, analysis, and follow-through on complex assignments.
Handling sensitive and confidential information with discretion.
Contributing to the continuous improvement of programs, processes, and workflows.
Managing executive calendars.
Coordinating recurring meetings, travel, and internal and external events.
Preparing correspondence, presentations, reports, and briefing materials.
Supporting meeting logistics, documentation, and follow-up activities.
Assisting with budget development, financial monitoring and reconciliation, purchasing, invoice processing, vendor management, and operational planning.
Maintaining tracking systems and active work portfolios.
Ensuring compliance with organizational policies and external requirements.
Prioritizing work, solving problems, and achieving organizational objectives.