Operations Program Specialist, Product Operations

Amazon • Sunnyvale, CA

5d

About The Position

As an Operations Program Specialist you will engage with an experienced
cross-disciplinary staff to conceive, design and develop innovative consumer
products. You must be responsive, flexible and able to succeed within an open
collaborative peer environment.

The Product Operations team is looking for an individual who wants to work on a
cool products that are growing at a rapid pace. We are a critical part of the
hardware development process. The Operations Program Specialist will ensure
ongoing support, help grow the capabilities of our current processes to meet our
needs, and drive continuous improvement. While your primary responsibility will
be to support the Technical Program Manager and Operations Program Manager, you
will also work with a cross-functional team that includes Engineering, Global
Commodity Managers, Quality, Product Integrity, Contract Manufacturers, etc.

Requirements

• 5+ years of program or project management experience
• 5+ years of working cross functionally with tech and non-tech teams experience
• 5+ years of defining and implementing process improvement initiatives using data and metrics experience
• 4+ years of supply chain experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Nice To Haves

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage

Responsibilities

• Deliver results on moderately-complex medium to large scale projects involving teams across the company.
• Create and manage the Build Matrix conigurations for NPI builds.
• Create and structure Bill of Materials (BOM) and communicate new part numbers to internal teams, and with the Contract Manufacturer.
• Write Engineering Change Orders (ECO) in Agile and manage changes to the BOMs.
• Lead weekly Build Matrix meetings with cross functional teams.
• Track prototype device allocations.
• Create and manage Purchase Orders in Coupa for NPI builds.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level