Operations Program Project Manager

Dollar Tree•Chesapeake, VA

7d•$85,000 - $96,500

About The Position

The Operations Program Project Manager leads and manages projects supporting strategic initiatives within Store Operations. The role serves as a key liaison between Store Operations and cross-functional business partners, driving implementation projects, operational events, technology rollouts, organizational realignments, and other initiatives that support company performance and strategic business objectives. The position requires strong project management and stakeholder collaboration skills, along with the ability to balance competing priorities and deliver successful outcomes. The Project Manager defines project scope, goals, deliverables, timelines, and success measures; develops project plans and implementation strategies; identifies dependencies, critical paths, and resource needs; monitors progress; and manages risks. The role coordinates communications and operational field-task requests, tracks project performance and costs, prepares status reports and recommendations, manages scope changes, and conducts post-project reviews. It also supports operational improvements, technology implementations, process improvements, events, and organizational initiatives, and performs additional duties and special projects as assigned.

Requirements

Bachelor's degree or an equivalent combination of education and work experience.
At least 3 years of project management experience.
Experience working within medium to large, multi-location organizations.
Strong written and verbal communication skills.
Demonstrated ability to collaborate effectively across cross-functional teams.
Strong organizational, analytical, and problem-solving abilities.
Ability to manage multiple projects and priorities simultaneously.
Experience developing project plans, timelines, and stakeholder communications.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Access.

Nice To Haves

Experience in retail, store operations, or other multi-site environments.
Experience managing operational implementation projects.
Knowledge of project management methodologies and best practices.
Experience supporting technology rollouts and process improvement initiatives.
Proficiency with Microsoft Project.

Responsibilities

Define project scope, goals, deliverables, timelines, and success measures with leadership and stakeholders.
Develop and maintain project plans, schedules, and implementation strategies.
Identify project dependencies, critical paths, and resource requirements.
Monitor project progress and keep initiatives on track for successful completion.
Identify project risks and implement mitigation strategies.
Serve as the primary liaison between Store Operations and internal business partners.
Communicate project expectations, milestones, and updates to stakeholders at all organizational levels.
Coordinate requests for operational field tasks and prioritize execution based on business needs and available capacity.
Build and maintain working relationships with internal and external partners and facilitate cross-functional collaboration.
Track project timelines, milestones, deliverables, and overall performance.
Prepare and present project status updates, progress reports, proposals, and recommendations.
Manage project scope changes and communicate their impacts to stakeholders.
Conduct post-project reviews and recommend improvements for future projects.
Establish and promote project management best practices and tools.
Estimate project resource requirements and identify key participants.
Develop budget proposals, monitor project expenses, track actual costs, and recommend budget adjustments as needed.
Ensure projects are executed efficiently and within established parameters.
Support operational initiatives intended to improve company performance and efficiency.
Assist with technology implementations, process improvements, operational events, and organizational initiatives.
Identify opportunities to improve processes, communication, and project execution.
Perform additional duties and special projects as assigned.