The role of the Ops Program Manager includes but is not limited to providing leadership and direction of complex Operations programs for Operations functions during all phases of program execution beginning with the proposal to client delivery and sign off. This role assures the accomplishment of programs goals through the efficient and effective utilization of Operations resources. The Ops Program Manager provides a single point of contact between Operations and the Program office for providing program status and resolving problems. They will present Operations status to customer, Program Management and/or Operations Management as required. This role coordinates the preparation of estimates for all Operations functions by requesting input from appropriate Operations sources and ensures that the operation team provides a competitively priced, accurate, supportable cost proposal within time and budget constraints as previously agreed to with the Proposal manager. The Ops Program Manager interfaces with the appropriate organizations within Operations to ensure any changes which will impact assigned tasks have been appropriately communicated and addressed. They plan all Operations functions in a manner consistent with the Statement of work negotiated with the customer and applicable Management Directives and Practices. This role supports Operations position during audits, fact finding and negotiations by participating with Program Management in all phases to assure arbitrary concessions are not made. The Ops Program Manager calls on other Operations organizations to provide support as required and acts as the coordinating authority to change Operations estimated costs, based on agreed upon changes in scope. They promote a strong sense of teamwork among personnel supporting various phases of the program efforts and maintain state of the art knowledge by keeping abreast of new procedures and methods to streamline manufacturing processes. This role furnishes support to the Appropriate Program Manager for monthly management reviews and supports Program Management and Engineering to discuss customer and program issues as well as future business and program activities. The Ops Program Manager generates and executes the Manufacturing Plan which provides the ground rules of the contract requirements to Operations in compliance with Service Level Agreements. They are responsible for level loading the factory based on capacity by requirement, contract and company revenue plan. This role reviews and approves all change orders. They review parts lists for required data, monitor and provide direction to the supply chain planner and focus factory buyer, production test, manufacturing, inspection and shipping to ensure all internal schedule and contract delivery dates are met. The Ops Program Manager chairs a Tier team meeting weekly which includes manufacturing, production test, reliability engineering, product excellence (QA), program management, Industrial engineering and engineering to discuss and resolve any issues that arise during the production cycle. They are responsible for monitoring and reviewing material cost as well as cost performance index for all assigned programs. This role reads and understands drawings on part issues and directs to the appropriate faction. The Ops Program Manager manages vendors during production cycle including on-site visits to confirm program status and review recovery plans where required. They review pricing on purchase orders to ensure programs follow the proposed pricing to stay within budget constraints of the program. This role is responsible for the LOB and maintenance of program item data. They support customer visits, proposals and future business. The Ops Program Manager maintains a sound understanding of theories and practices in a constantly evolving environment. This role has management responsibilities for multiple teams doing diverse activities and holds a strategic vision and analysis, and the ability to create innovative solutions in a fast-changing environment. They promote a strong sense of teamwork among personnel supporting various phases of the program efforts.
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Job Type
Full-time
Career Level
Manager