Operations Program Manager - NPI

RTX • Burnsville, MN

3d • Onsite

About The Position

The NPI Operations Program Manager supports small- to mid-size programs from product development through successful transition to production manufacturing. The role brings Operations resources into product development early—typically from Gate A to Gate D—to influence designs and ensure manufacturing considerations are addressed. Responsibilities span new-business capture, proposal and financial planning, Manufacturing Transition and Build Plans (MT&BP), baseline planning after contract award, and management of the Operations transition process in a matrixed environment.

The position serves as the primary Operations contact for program, engineering, shared-services, and customer stakeholders. It coordinates Operations support during product start-ups and transition to production, communicates performance and risks, and helps ensure quality, cost, schedule, and inventory goals. The successful candidate is familiar with product lifecycle development and supporting business systems such as SAP MRP, Project Systems, PDM, and MS Project, and can lead high-performance cross-functional teams. Practical Lean/Six Sigma or APQP application is important.

The role is onsite in Burnsville, Minnesota. U.S. citizenship is required because only U.S. citizens may access information under the program or contract. No security clearance is required.

Requirements

• Typically, a university degree and at least 5 years of relevant experience; or an advanced degree in a related field and at least 3 years of experience; or, without a degree, 9 years of experience in a manufacturing or material and supply environment.
• At least 3 years of program or project management experience.
• U.S. citizenship is required for access to information under the program or contract.

Nice To Haves

• Program or project management experience.
• Experience with New Product Introductions.
• Engineering experience within the aerospace industry.
• PMP certification.
• Advanced proficiency applying Lean/Six Sigma or APQP principles.
• Advanced proficiency in MS Project and SAP or a similar ERP system.
• Familiarity with engineering design, product development, design to cost (DTC), design for manufacture (DFM), design for testability (DFT), and product prototyping processes.

Responsibilities

• Serve as liaison among Operations, Program Management, Design Engineering, and the end customer for bids and proposals, with minimal management oversight.
• Participate in capture teams, proposal development, oral presentations, and required financial planning.
• Support the Development PMT in planning, building, and transitioning new products to the full-rate manufacturing environment.
• Develop, maintain, and communicate an accurate and achievable Manufacturing Transition and Build Plan (MT&BP).
• Act as the primary Operations contact to the Life Cycle Program Manager, Engineering, and shared-services teams, coordinating Operations support through product start-up and transition to production.
• Provide timely status reports on Operations performance, risks, and opportunities to the Life-Cycle Program Manager and Operations management.
• Ensure Operations considerations—including producibility, testability, design to cost, and component obsolescence—are addressed early in design development.
• Lead or coordinate cross-functional trade studies that increase customer value and company profitability.
• Ensure new designs are compatible with intended manufacturing processes.
• Lead or support variability-reduction activities to identify and mitigate process and product risks, including DFMEA and PFMEA.
• Coordinate with Test Engineering to ensure program test equipment is developed in time to meet schedule commitments.
• Support development of program risk-management plans; identify and proactively manage Operations risks affecting development or production.
• Help achieve quality, cost, schedule, and inventory goals consistent with the overall business plan.
• Understand customer needs and provide goods and services that support customer satisfaction.
• Operate in accordance with Corporate, Operations, and Division policies and practices and accepted business practices.

Benefits

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• 401(k) plan with employer matching funds and a separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional pet, home and auto, additional life and accident, critical illness, group legal, and identity-theft protection coverages.
• Birth, adoption, and parental leave benefits.
• Ovia Health fertility and family-planning resources.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives wellness rewards program.
• Doctor on Demand virtual doctor visits.
• Bright Horizons child and elder care services.
• Teladoc Medical Experts second-opinion program.
• Flexible spending accounts.
• Flexible work schedules.
• Paid time off and holidays.
• Potential annual short-term and/or long-term incentive compensation, depending on position level and collective-bargaining coverage; payments are not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level