Operations Program Manager

Dover Corporation•Salisbury, MD

2d•$95,000 - $105,000

About The Position

The Operations Program Manager is the primary contact for a specific customer and product, coordinating work across departments such as Sales, Engineering, Purchasing, and Production. The role provides program management between operations and customer-facing functions, and may include technical research with Engineering to ensure MPG Salisbury’s compliance and capability. The position manages project budgets and delivery, leads interdepartmental coordination, oversees the transition to manufacturing, and tracks schedules, costs, quality, supplier performance, and technical progress. It works with the Product Line Manager to set project direction and make tradeoff decisions involving customer needs, technical considerations, cost, and schedule. This position requires regular interaction with customers and internal departments, and leadership of cross-functional teams without direct-report authority. The role is based in a high-reliability industry context and requires the ability to obtain a DoD secret clearance. A bachelor’s degree in a technically related field is preferred, an MBA is beneficial, and PMP certification is preferred or must be obtainable within one year. The stated annual pay range is USD 95,000–105,000. The position is eligible for a discretionary performance-based bonus. Benefits include retirement savings, insurance coverage, wellness and flexible spending programs, leave and paid time off, tuition assistance, employee discounts, and other listed support programs.

Requirements

At least 5 years of comparable program or project-level experience in military, aerospace, or another similar high-reliability industry.
Ability to obtain a DoD secret clearance.
Proven ability to interface regularly with customers and other organizational departments.
Demonstrated ability to lead team activities toward common goals, objectives, and group commitments.
Demonstrated ability to solve strategic business and technical problems in alignment with company goals and objectives.
Strong knowledge of Microsoft Office Suite.
Proficiency in IFS or a similar ERP system.
Experience interacting with and supporting customers, Sales, account managers, and/or engineers.
Thorough understanding of government contracts and negotiation tactics.
Thorough understanding of government regulations and military standards.

Nice To Haves

Bachelor’s degree in a technically related field is preferred; relevant fields mentioned include Operations, Engineering, and Sales.
MBA is beneficial.
PMP certification is preferred, or must be obtainable within one year.

Responsibilities

Manage the project budget and execute the overall project by influencing and building consensus without direct-report authority.
Engage team members and lead interdepartmental coordination to resolve issues affecting product delivery.
Ensure transition to manufacturing and track and report schedules and costs to the customer.
Establish quality and process performance objectives.
Establish agreements with suppliers and subcontractors, and track their costs, schedules, and technical progress.
Set project direction and make decisions with the Product Line Manager, considering customer, technical, cost, and schedule tradeoffs.
Develop a detailed project plan to monitor and track progress.
Track project performance and analyze successful completion of short- and long-term goals.
Coordinate activities across functions including Sales, Engineering, Purchasing, and Production as the primary contact for a specific customer and product.
Conduct or coordinate technical research with Engineering as needed to ensure MPG Salisbury compliance and capability.

Benefits

401(k) savings plan with employer contributions
Medical insurance
Dental insurance
Vision insurance
Wellness programs
Health savings account
Health care and dependent care flexible spending accounts
Company-paid short-term disability
Company-paid long-term disability
Company-paid basic employee life and AD&D insurance
Supplemental employee and dependent life insurance
Optional accident, hospital indemnity, and critical illness insurance
Adoption, surrogacy, and fertility benefits and assistance
Commuter benefits
Parental, military, jury duty, and bereavement leaves of absence
Paid time off, including up to 10 paid holidays per calendar year based on schedule
Paid vacation days
40 paid sick leave hours annually or as provided under state and local paid sick leave laws
Tuition assistance
Business travel services
Employee discounts
Employee assistance program including company-paid counseling sessions and legal services
Discretionary performance-based bonus